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Exam Certified Sales Cloud Consultant All Questions

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Exam Certified Sales Cloud Consultant topic 1 question 211 discussion

Actual exam question from Salesforce's Certified Sales Cloud Consultant
Question #: 211
Topic #: 1
[All Certified Sales Cloud Consultant Questions]

The Universal Containers management team wants to help sales reps determine the right time to contact prospects.

What should the consultant recommend to meet the requirement?

  • A. Implement Sales Dialer and begin cold calling leads to request availability.
  • B. Configure Einstein Lead Scoring to determine the best time to make contact.
  • C. Enable Email Tracking with reporting and activity timeline.
  • D. Create a formula field to determine the prospects time zone.
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Suggested Answer: C 🗳️
by Kmez at July 23, 2023, 2:58 a.m.

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Kmez
Highly Voted 1 year ago
B should be the answer
upvoted 5 times
Shy100
1 year ago
C is correct: Let sales reps see if and when customers open email sent through Salesforce https://help.salesforce.com/s/articleView?id=sf.email_enable_email_tracking.htm&type=5
upvoted 2 times
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rbarrish
Most Recent 5 months, 2 weeks ago
C is correct
upvoted 2 times
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B (20%)
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