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Exam Certified Business Analyst All Questions

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Exam Certified Business Analyst topic 1 question 31 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 31
Topic #: 1
[All Certified Business Analyst Questions]

After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to make adjustments to the original requirements around Sales Cloud opportunity management.
What should the business analyst do to manage the requested changes?

  • A. Update the change management document and user acceptance testing plans.
  • B. Update the change request log and draft a new user story.
  • C. Update the gap analysis document and scope statement specification.
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Suggested Answer: B 🗳️

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aerodarius
Highly Voted 1 year, 3 months ago
Selected Answer: B
Updating the change request log is essential for documenting the requested changes, tracking them, and ensuring they are properly managed throughout the project. Additionally, drafting a new user story is a way to capture the updated requirements in a clear and concise format that can be easily understood by the development team. User stories are a common Agile technique for capturing functional requirements and are used as a basis for development and testing. "A" might be relevant for managing the changes, but it doesn't specifically address how to capture the updated requirements in a user-focused format like a user story. "C" is not directly related to managing changes to requirements after the technical demo.
upvoted 7 times
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sfreesway
Most Recent 10 months, 1 week ago
Selected Answer: B
The important part is creating a 'User Story' for the new changes/updates, none of the other answers specify that happening. This is important before you get to the testing stage as what are you testing if you haven't created a story for the change/update
upvoted 2 times
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Alokv
1 year, 4 months ago
I think correct option is A. When requirements change, it is important to update the change management document and user acceptance testing plans. This will ensure that all stakeholders are aware of the changes and that the new requirements are tested thoroughly.
upvoted 3 times
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