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Exam Certified Experience Cloud Consultant All Questions

View all questions & answers for the Certified Experience Cloud Consultant exam

Exam Certified Experience Cloud Consultant topic 1 question 100 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 100
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.

What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?

  • A. Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
  • B. Use the standard self-registration configuration under Experience Workspace and leave the default Account field empty.
  • C. Use the standard self-registration configuration under Experience Workspace that assigns users to a default business account, and then build a trigger on Account to create person accounts for each user.
  • D. Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
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Suggested Answer: B 🗳️

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cody3032
Highly Voted 1 year, 4 months ago
Selected Answer: B
B is correct. https://help.salesforce.com/s/articleView?id=sf.emergency_response_create_person_accounts_for_self_registering_users.htm&type=5
upvoted 5 times
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f74dee5
Most Recent 1 week, 1 day ago
The accurate answer is: A. Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal. Explanation: In Salesforce Experience Cloud, the standard self-registration configuration does not natively support creating person accounts. To ensure that self-registering users are created as person accounts, a custom self-registration page with an Apex handler is necessary. This allows precise control to capture each new user as a person account, which is essential for B2C scenarios where person accounts are used. Leaving the default Account field empty (option B) may not reliably create person accounts and could lead to issues if the configuration defaults to business accounts.
upvoted 1 times
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MM03
1 year, 3 months ago
Correct Answer is B - Enable Person Accounts and leave the Default Account Field Empty
upvoted 2 times
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