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Exam Certified Platform App Builder All Questions

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Exam Certified Platform App Builder topic 1 question 573 discussion

Actual exam question from Salesforce's Certified Platform App Builder
Question #: 573
Topic #: 1
[All Certified Platform App Builder Questions]

A service coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Before closing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.

What solution would provide the required access, given a private data model?

  • A. Create an SC sharing rule and a corresponding public group.
  • B. Give the SC a permission set with the Modify All Data system permission.
  • C. Change work order access on the SC's profile to 'Modify All'.
  • D. Create a workflow rule that updates records owned by technicians in that region with the SC.
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Suggested Answer: A 🗳️

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sfreesway
Highly Voted 1 year, 5 months ago
I have seen this question with another answer that is the correct one on different sites https://www.braindump2go.com/downloadable/download/sample/sample_id/6466/ https://www.freecram.net/question/Salesforce.Platform-App-Builder.v2022-01-19.q148/a-service-coordinator-sc-for-ursa-major-solar-ums-does-a-final-review-of-work-orders-owned-by-a-techni With the correct answer being - 'Put the SC in the role hierarchy above the technicians whose work orders they review.'
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SFDC_Practitioner
Most Recent 10 months, 2 weeks ago
Selected Answer: A
A. Create an SC sharing rule and a corresponding public group. Here's why the other options are less suitable: B. Give the SC a permission set with the Modify All Data system permission: This option is too broad and overrides the private model, granting the SC access to all records in the org, which could pose security and privacy risks. C. Change work order access on the SC's profile to 'Modify All': This approach also grants the SC excessive access to all work orders, potentially compromising data privacy and exceeding their specific needs. D. Create a workflow rule that updates records owned by technicians in that region with the SC. Workflow rules are primarily designed for automating actions and field updates, not for managing record access and sharing. Credits: Google Gemini
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