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Exam Certified OmniStudio Developer All Questions

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Exam Certified OmniStudio Developer topic 1 question 67 discussion

Actual exam question from Salesforce's Certified OmniStudio Developer
Question #: 67
Topic #: 1
[All Certified OmniStudio Developer Questions]

A developer creates an OmniScript to update billing information. After analyzing the different types of customer interactions that occur at the company, the developer determines updating billing information should be included in the majority of customer interactions.

What should the developer use to configure the action that invokes the OmniScript?

  • A. OmniScript Action
  • B. Custom Action
  • C. Lightning Action
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Suggested Answer: B 🗳️

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ppremy
3 months, 3 weeks ago
Selected Answer: B
A developer should use the Custom Action to configure the action that invokes the OmniScript. The Custom Action is a reusable component that developers can create to perform custom logic or execute custom code. The Custom Action can be added to various contexts, including a button on a record, a page layout, or a related list. In this case, the Custom Action can be added to a button on a record or a page layout, allowing the user to update their billing information from various customer interactions easily. When the user clicks on the button, the Custom Action executes the OmniScript, which guides the user through the process of updating their billing information.
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