To retrieve data from a single field in a Salesforce record, a developer should use the "Lookup" element in an OmniScript.
B. Lookup element is used to search and retrieve data from a Salesforce object, including a single field value. The developer can configure the Lookup element to search for the desired record based on specified criteria, such as an ID or a field value. Once the Lookup element retrieves the record, the developer can then use the field value in subsequent steps of the OmniScript.
The "HTTP Action" element is used to make an HTTP request to an external service or API. The "Select" element is used to retrieve multiple records from a Salesforce object based on specified criteria. The "DataRaptor Post Action" element is used to update a Salesforce object record or create a new record in the object.
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ppremy
3 months, 3 weeks ago