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Exam Certified Experience Cloud Consultant All Questions

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Exam Certified Experience Cloud Consultant topic 1 question 7 discussion

Actual exam question from Salesforce's Certified Experience Cloud Consultant
Question #: 7
Topic #: 1
[All Certified Experience Cloud Consultant Questions]

Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement.
During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?

  • A. The Community manager for Europe does not have System Administrator privileges.
  • B. The preconfigured Insights reports need to be modified to meet GDPR requirements.
  • C. The Experience Cloud site for Europe has more than a million users.
  • D. The Experience Cloud site for Europe is not using Chatter which is needed to use the preconfigured Insights reports.
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Suggested Answer: D 🗳️
by SalesforceExamPrep at April 25, 2023, 4:29 p.m.

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Me_71421
7 months ago
Selected Answer: D
The preconfigured Insights reports provided by the Salesforce Communities Management package are designed to leverage data from Chatter, Salesforce's collaboration platform, to provide insights on adoption and engagement within the community. If the Experience Cloud site for Europe is not utilizing Chatter or does not have Chatter enabled, the preconfigured Insights reports would not be able to access the necessary data to generate insights.
upvoted 1 times
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SalesforceExamPrep
1 year, 6 months ago
Selected Answer: D
'To use the preconfigured Engagement Insights, your Experience Cloud site must use Chatter.' https://help.salesforce.com/s/articleView?id=sf.networks_insights_intro.htm&type=5
upvoted 3 times
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