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Exam Certified Business Analyst topic 1 question 114 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 114
Topic #: 1
[All Certified Business Analyst Questions]

A business analyst (BA) is working with stakeholders at Universal Containers to walk through a potential solution for the lead routing and qualification process. The solution will include automated and manual features.
Which artifact should help the BA illustrate the vision of a solution to stakeholders?

  • A. Detailed user stories with technical documentation about the existing process
  • B. Collected pain points from people who follow the existing process
  • C. Annotated process flows with modifications to an existing process
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Suggested Answer: C 🗳️
by wvbsdfb at April 12, 2023, 12:07 p.m.

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wvbsdfb
Highly Voted 10 months, 2 weeks ago
a user story helps translate technical requirements into easy-to-understand ideas, it does not contain technical requirements, so A is NOT correct. B does not make sense The correct answer is C
upvoted 10 times
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TAMG
Most Recent 3 months, 3 weeks ago
Selected Answer: C
I think it's C. Can't understand How options A or B can " illustrate the vision of a solution to stakeholders"...
upvoted 1 times
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HA786
4 months ago
C is correct answer
upvoted 2 times
...
hlg
9 months ago
Selected Answer: C
C is the correct one
upvoted 4 times
...
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C (25%)
B (20%)
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