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Exam Certified Business Analyst All Questions

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Exam Certified Business Analyst topic 1 question 103 discussion

Actual exam question from Salesforce's Certified Business Analyst
Question #: 103
Topic #: 1
[All Certified Business Analyst Questions]

Universal Containers is currently doing user acceptance testing for a global customer service project that leverages Service Cloud. A stakeholder is executing a test case for a specific user story. The stakeholder has provided this feedback:
The functionality described in the test case is working as expected.
The stakeholder wants to change the label of several fields described in the test case.
The stakeholder wants to add two new fields that were excluded from the test case
Which step should the business analyst take next?

  • A. Acknowledge the feedback, create a new test case that includes the field changes, and assign the test case back to the stakeholder for immediate testing.
  • B. Acknowledge the feedback, update the existing user story to include the field changes, and assign the user story back to the technical team for immediate development.
  • C. Acknowledge the feedback, create a new user story that includes the field changes, and ask the stakeholder to update the existing test case to show it was successfully tested.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by wvbsdfb at April 12, 2023, 11:37 a.m.

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sfreesway
10 months ago
Selected Answer: C
If the user story as it is gets accepted but needs changes, then you should make a new user story for those changes if the story functionality was rejected/failed then you'd be able to assign it back for development. Also you should never add new test cases during the testing phase, just bad practice - it also doesn't state that the changes were developed and then moved back to testing, so looks like the BA just added the field changes as a test case with no dev work IMO This is why its C not B or A
upvoted 1 times
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Diginomad
1 year, 5 months ago
A should be correct, this question is testing the small in INVEST. A user story should be small, updating it and adding field should mean writing a new user story.
upvoted 1 times
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wvbsdfb
1 year, 7 months ago
The correct answer is B. A and C do not make sense, you do not assign testing to the stakeholders🙅‍♂️
upvoted 2 times
sfreesway
10 months ago
Incorrect. The question clearly states a stakeholder is EXECUTING the test case themselves Universal Containers is currently doing user acceptance testing for a global customer service project that leverages Service Cloud. A stakeholder is executing a test case for a specific user story. The stakeholder has provided this feedback:
upvoted 1 times
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