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Exam Certified CPQ Specialist All Questions

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Exam Certified CPQ Specialist topic 1 question 216 discussion

Actual exam question from Salesforce's Certified CPQ Specialist
Question #: 216
Topic #: 1
[All Certified CPQ Specialist Questions]

A user has created two Quotes related to an Opportunity. The user has changed the Primary Quote by checking the Primary checkbox on the non-Primary Quote. After performing this action, the amount of the Opportunity fails to update and the Quote Lines fail to sync to the Opportunity.

What is the root cause of this issue?

  • A. Twin fields between the Quote Line and the Opportunity Product need to be set up.
  • B. The triggers have been disabled in the Installed Package Settings.
  • C. The Primary field on the Quote is missing from the Quote object’s Calculating Fields field set.
  • D. Primary Quote Keeps Opportunity Products is set to FALSE in the Installed Package Settings.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

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sangaree_
Highly Voted 1 year, 7 months ago
I tested on my org and the answer is B https://help.salesforce.com/s/articleView?id=000381216&type=1
upvoted 7 times
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80a6174
Most Recent 6 months ago
B is correct. https://help.salesforce.com/s/articleView?id=000381216&type=1
upvoted 1 times
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morganalefay
1 year, 1 month ago
B. The triggers have been disabled in the Installed Package Settings.
upvoted 2 times
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elad1980
1 year, 1 month ago
While B and D can be the root problem, the answer here is D since the question dictates that the issue happens only after checking primary on the non-primary (trick question).
upvoted 1 times
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Joel31113
1 year, 7 months ago
Selected Answer: C
I think it's C? Not D as - "When a sales rep deselects the Primary field on a quote, the quote keeps the opportunity products it inherited when it was made primary." - if Primary Quote Keeps Opportunity Products is ticked, that is. Source: https://help.salesforce.com/s/articleView?id=sf.cpq_package_quotes.htm&type=5 In D's case, the field is NOT ticked. So opp products should move over to the new quote.
upvoted 1 times
Joel31113
1 year, 7 months ago
Also not C, as even if Primary is removed from the FieldSet, the calculation still triggers if it is changed.
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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