A business analyst (BA) is reviewing the risks associated with a proposed solution leveraging Cases and Support Queues, and the effect that those risks might have on the project timeline. Which type of analysis is the BA performing?
Strategy Analysis
This is about getting to the heart of the problem. It’s about understanding. First, you identify the need of strategic or tactical importance—the business need. This is an important first step; the business need guides the rest of the project.
Then, you observe the current state and define the future and transition states that will address the business need. This is a gap analysis—identifying what is different between the current and desired state. Now, assess options for achieving the desired state, including the work or scope required, and recommend the highest value approach for reaching that state.
The BA should also assess the risks associated with the identified change solution and what effect those uncertainties might have on the project lifecycle or end goal. Develop a plan of action to address the potential risks.
None of the options seem to describe the analysis that is being carried out by the BA in this question.
Risk Management is about:
1. Identifying Risks
2. Determining Probability that a Risk would occur
3. Evaluating the Impact of such occurence
4. Planning a Response to a Risk occurence
5. Documenting & Tracking Risks
6. Communicating Risks
Whilst Risk Analysis is essentially a subset of Risk Management that covers the measurement of the likelihood and potential impact of risks when they occur.
So, the closest I can associate the activity in this question to Risk Impact Analysis. No of these options is directly synonymous with it. Maybe indirectly though, but that might be stretching the argument too far.
Enterprise Analysis : Understand structure of org, hierarchy, activities and relationships in company’s departments.
Stakeholder Analysis : Identifying key Decision makers and those who are impacted by the project.
Strategy Analysis :
Gap Analysis to find gap between desired state and current state
Finding options to achieve desired state
Analyzing the risks
Plan of action
I think answer should be A- Enterprise Analysis.
BA is not trying to understand the current state of the business but BA is trying to understand the risks associated with a proposed solution. Hence, I think answer should be A.
Strategy Analysis is also not the correct
Strategy analysis is about getting to the heart of the project. 1st identify the need of strategic or tactical importance. 2nd observe the current state and define the future state that will address the business need (Gap Analysis). Last assess the risks associated with the identified change solution. 3rd assess options for achieving the desired state, including the work or scope required, and recommend the highest value approach for reaching that state
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