Exam Certified Business Analyst topic 1 question 44 discussion

https://trailhead.salesforce.com/content/learn/modules/business-process-mapping/understand-universal-process-notation This link tells you about what each resource is, when using UPN, RACI is how the resources are tagged In RACI C stands for consulted

At first glance I also supported answer C, but cross-check with SF documentation reveals that answer B is the right one: "Resource: A resource in each activity box designates the who. Resources are tagged with RACI (responsible, accountable, consulted, and informed). Some teams choose to indicate who is “supporting” the work using a RASCI model." According to the above explanation, "C: Customer" should stay for Customer - consulted.

C is the right answer. Source: https://trailhead.salesforce.com/content/learn/modules/business-process-mapping/understand-universal-process-notation

C is the correct answer. I use UPN and am confident that C is the right answer

"C" should be the answer . "C" in UPN, it indicates that the customer is responsible for performing the activity or task mentioned within that box. The customer is the primary actor or participant in that particular step of the process.

Source: https://trailhead.salesforce.com/content/learn/modules/business-analyst_skills-strategies/learn-documentation-types-importance-documentation