20.2 assess any benefits that have already been realized and update the
benefits management approach to include any post-project benefit
reviews I think it should be A
In the 'closing a project' process, the benefits management approach is used to assess and review whether any of the expected benefits have already been realized during the project and whether the project has been successful in delivering the intended outcomes. This helps ensure that the benefits outlined in the business case have been tracked and realized, even before the project officially closes.
A is correct;
hy the other options are less accurate:
B. To ensure that the customer can support the products when the project is disbanded: This is related to product support and handover, not the primary focus of the benefits management approach during project closure.
C. To capture side effects identified during post-project benefits reviews: While capturing side effects is important, the primary focus during closure is on assessing the benefits already realized.
D. To verify user acceptance of the project's product: This is typically done earlier in the project, during product delivery and handover.
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