While capturing previous lessons, the Project Manager discovered several interesting facts about outsourcing. Which fact is an appropriate lesson for the Outsourcing project?
A.
Outsourcing is a growth industry and is being implemented by many private sector organizations.
B.
Four other government departments are also considering outsourcing some of their business functions next year.
C.
Contracts with service providers should include the timescale within which readiness for service is expected following the transfer of equipment and staff.
A) The fact that outsourcing is a growth industry is background context, not an actionable lesson.
B) The plans of other departments don't directly apply as a lesson for this project.
C) Recommending that readiness timescales be included in contracts is a tangible lesson that can inform the project's contracting approach with providers.
This fact is an appropriate lesson for the Outsourcing project. It highlights an important consideration when dealing with outsourcing contracts, specifically the need to define and agree upon timescales for the readiness of services after the transfer of equipment and staff. This lesson can help the project team make more informed decisions and avoid potential issues related to service readiness in the current project.
When collecting lessons in the Capture Previous Lessons activity within the Starting Up a Project process, these can include by whom processes/procedures/techniques were used (ref 14.4.2)
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