A company is working on a project to develop an integration of their existing systems. There are known issues in production. What should the project manager do?
A.
Identify and remove impediments and mitigate the risks.
B.
Ensure the product owner reviews requirements with the team.
C.
Include acceptance criteria in the definition of done (DoD).
D.
Review the quality control processes and procedures.
If there are known issues in production, it is important for the project manager to review the quality control processes and procedures to understand why these issues were not identified and addressed before the product was released. This review can help identify gaps in the testing and quality assurance practices that may be contributing to the production issues. Once these gaps are identified, the project manager can take steps to improve the processes and prevent similar issues in future integrations.
Here's why the other options are less suitable:
A. Identify and remove impediments and mitigate the risks - While it is part of the project manager's role to address impediments and mitigate risks, this option does not directly address the root cause of the known issues in production.
If we assume that the question talks about some issues in the production environment of the existing systems that need to be integrated as part of the ongoing project's scope, that yes, from a project perspective, it is a risk not an issue.
Is it the PM's job to identify impediments? The answer should be "C" because there is a quality issue identified so the PM should provide oversight to the quality processes.
According to Chat GPT:
As the company is working on a project to develop an integration of their existing systems and there are known issues in production, the project manager should focus on identifying and removing impediments and mitigating risks. Therefore, option A is the most appropriate choice.
While ensuring the product owner reviews requirements with the team (option B), including acceptance criteria in the definition of done (DoD) (option C), and reviewing the quality control processes and procedures (option D) are all important tasks, they are not the most critical tasks in this scenario. The priority is to address the known issues in production and ensure that the project moves forward smoothly, without any roadblocks or impediments.
in question it is stated as an issue, so it is not a risk, option A gets eliminated there.
Option D mentions reviewing the quality process which is better option
Question says" Known issues". Known issues are nothing but " Risks". An unknown or unidentified risks if it occurs is called an issue. Moreover there are production issues, that may not be necessarily quality issues. Content of the question nowhere states that there is issue with quality per se. So option A is the best fit...
I tend to D, the Question did not mention anything about risks. although if there are known issues in production, that means that the QA process is flaw.
Known issues in production could pertain to Schedule, cost or procurement . Not necessarily quality unless stated otherwise in the content of the question.
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