Exam PMI-PBA topic 1 question 4 discussion

the answer B will be correct and same approach with D, if it is without the following sentence "and compare it with other company". I think we must understand and be clear all current process before moving to next steps.

I thought B could be a better answer because you must understand the current process first.

D. Schedule a requirements gathering session with the manager of the ordering department In this situation, the business analyst should take the step of scheduling a requirements gathering session with the manager of the ordering department to gather more information about the current ordering process and the problems that are being encountered. This session should be focused on understanding the needs and objectives of the ordering department, as well as the specific challenges and pain points that they are experiencing with the current process.