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Exam PMP topic 1 question 32 discussion

Actual exam question from PMI's PMP
Question #: 32
Topic #: 1
[All PMP Questions]

A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.
What should the project manager do?

  • A. Discuss and agree with the customer to implement the missing requirement
  • B. Refer to the requirements traceability matrix and analyze the requirement
  • C. Consult the scope management plan with the customer to understand the gap
  • D. Analyze the benefits management plan and implement the needed change
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Suggested Answer: B 🗳️

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achacyrille
Highly Voted 2 years, 1 month ago
Selected Answer: B
Requirement not met means it was already defined in planning during Define Requirement Process before Create Scope Statement Process. A requirment traceability matrix should be consulted to have more information on this requirment and how it is linked to other artifacts of the project.
upvoted 9 times
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Princessviv96
Most Recent 1 week, 5 days ago
Selected Answer: B
In my opinion Bis the correct line faction for this scenario, revisiting the requirements traceability matrix plan would enable the team trace any gaps and clearly realign with the clients on areas where the requirements weren't met b
upvoted 1 times
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K91
3 months, 2 weeks ago
Selected Answer: B
Scope management plan is created BEFORE requirements are collected. This means scope management plan doesn't have any info about specific requirements.
upvoted 1 times
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Selected Answer: C
just says requirement, so we need to check the scope management plan requirements and how the WBS failed to to involve the requirement
upvoted 1 times
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The scope management plan collects requirements from whom the project is going to deliver value to, (the customer) if its not a high level requirement, then C will be the answer. If its a high level requirement, then it will be B........it just said a requirement is missing, and he or she is mad, so I would have to pick C
upvoted 1 times
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requirements traceability matrix will link the requirement and where it came from and will influence scope. If the customer required a certain requirement, it will be there, and it can be studied.
upvoted 1 times
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Zubair1
5 months, 1 week ago
Selected Answer: B
In Question: "Discovered that one of their requirement was not met". So, option B is the best choice for the next step. RTM
upvoted 1 times
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Pragati06
6 months, 3 weeks ago
Requirement not met means it should be in requirement traceability matrix as defined requirement so need to revisit the document again.Answer should be B
upvoted 1 times
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sweety433
10 months, 1 week ago
Answer B : The requirements traceability matrix (RTM) is a tool that helps track the status of project requirements throughout the project lifecycle. By referring to the RTM, the project manager can verify if the requirement was documented, approved, and if it was planned to be delivered.
upvoted 3 times
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akashushi007
11 months ago
Selected Answer: B
The project manager should B. Refer to the requirements traceability matrix and analyze the requirement. This matrix helps track the relationship between project requirements and their sources, ensuring that all requirements are addressed. By analyzing the requirement in question, the project manager can identify the gap and determine the appropriate course of action to address it. It’s essential to communicate transparently with the customer and work towards a resolution.
upvoted 1 times
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hoomz
1 year, 1 month ago
Selected Answer: B
First identify the specific oversight using the RTM and then review the scope management processes to understand the gap.
upvoted 1 times
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kraze29
1 year, 2 months ago
Selected Answer: A
When the customer arrived at the project site, they discovered that one of their requirements was not met. This means requirements were already defined. Discuss and agree with the customer to implement a missing requirement is the immediate action that can be taken.
upvoted 1 times
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BuviD
1 year, 3 months ago
Selected Answer: B
B. Refer to the requirements traceability matrix and analyze the requirement
upvoted 1 times
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Deeski
1 year, 3 months ago
B: The requirement traceability matrix is a table that is created to link the requirements back to their origin. The traceability basically tracks where the requirement suggestion came from, which stakeholder gave the requirement, and why it was added to the actual project. It will help to keep track of the requirements as the project is carried out.
upvoted 1 times
honidt
1 year, 1 month ago
I think you are misunderstand. Requirement traceability matrix link requirement from their origin to "deliverables". It shows that the deliverables satisfy which requirements and ensures that requirements are delivered at the end of the project. Not "origin" as you are explaining.
upvoted 2 times
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GabMonterey
1 year, 4 months ago
Selected Answer: C
answer is C
upvoted 1 times
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Tuanit
1 year, 6 months ago
Selected Answer: B
Requirement Traceability Matrix helps check the fulfillment of requirement
upvoted 1 times
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Pranav2204
1 year, 6 months ago
Selected Answer: C
C is answer
upvoted 1 times
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