Exam PMP topic 1 question 136 discussion

B. Evaluate and understand the cause of the conflict Before taking any action, it's important for the project manager to understand why these requests are being made and what is causing the conflict between the global and local teams.

Why not D? I received a request outside of my area of responsibility, so wouldn't it be a good idea to escalate it to the global team?

Firstly there is no conflict in this scenario. Secondly, the PM received request on workload that the team should handle to complete the project. So the PM's best cause of action to determine whether the team has capacity to perform the requested workload to complete the project. Which is why option A is the best answer for the scenario given. People are misconstruing the question as having conflict when it states that "there is a clear division regarding which pieces of the scope should be treated by global and local teams." This is not a conflict but concern about workload allocation to the team being that the teams is not collocated but diversified. Option A is my ride and die choice.

B. Evaluate and understand the cause of the conflict: It's essential to first understand why these requests are coming from the global team, even though there is a clear division of scope responsibilities between global and local teams. This step involves conducting a thorough analysis of the situation to determine the root causes of the conflict.

B. Evaluate and understand the cause of the conflict

Evaluate the conflict

Ans B. I dont know why people are confused about this. The Project Manager DOES NOT belong to the Global Team but part of the Local Country Team. When the Local team is receiving requests that should be handled by the Global team, why should the PM asses his/her team capacity and manage and absorb the workload. So answer clearly is B. There is a conflict here.

There is no conflict. The PM is part of the global team and has been receiving requests that his team is supposed to handle. Nothing about the local team responsibility. Answer A.

B. Evaluate and understand the cause of the conflict

Sorry but I don't understand where is the conflict. The text does not say that a local team is trying to offload work to the global team. "The project manager has been receiving requests that the global team SHOULD handle"...so it's global team job ti do it...no conflict...

B. Evaluate and understand the cause of the conflict. When faced with conflicting requests and responsibilities, it is essential for the project manager to assess the cause of the conflict. Understanding the underlying reasons can help identify potential solutions and address the situation effectively.

It is B

Should be B. If there is clear division, they should not absorb.

I think B is answer. Capacity is conflict with scope workload. It is one type of conflict.

There is a clear conflict or "division division regarding which pieces of the scope should be treated by global and local teams."

It is B

A should be the best choice