Exam PMP topic 1 question 693 discussion

When a key stakeholder claims that the reports sent by the project team are inadequate, the project manager should first prioritize open and effective communication to address the concern. In this scenario, option C would be the most appropriate course of action. The project manager should ensure that the reports comply with the communications management plan. Option D is not the most suitable choice since involving the sponsor at this stage might escalate the situation unnecessarily. It's best to try resolving the issue within the project team and with the stakeholder before escalating it to higher levels.

Why option D, I do not see it makes sense, PM can not escalate the issue to a sponsor without ensuring that he/she runs out of the options

Answered C because: it is a Key Stakeholder. the person should be in the Communications management plan. so it is best to ensure that the communications management plan is aligned to what was agreed to initially and address the concern raised by the Key stakeholder. However, a part of me understands why its D, as the Sponsor will be best to meet the Key Stakeholder first and gather that understanding. then comes back to the PM for the actual reason/concern.

C. Ensure that the reports comply with the communications management plan

Since the key stakeholder claims that the reports are inadequate, the project manager should first verify if the reports are in alignment with the agreed communications management plan. The communications management plan outlines the frequency, format, and content of project communications, including reports sent to stakeholders. By ensuring that the reports are in compliance with this plan, the project manager can confirm that the project team is following the approved communication protocols.

I don't think sponsor will care about it... C would be better

C is the answer. Option D is incorrect because involving the sponsor to diffuse the situation should not be the first action to take, and the project manager should try to address the stakeholder's concerns first.

WTF why D answer? I would go with C but this dump not seems reliable to me

C is the answer, The project manager should first ensure that the reports are complying with the communications management plan. If the plan outlines the required format and content of the reports, then the project manager should work with the project team to ensure that they are adhering to the plan. If the reports are not meeting the plan requirements, then modifications may be necessary. The other options may be appropriate later, but the first step should be to ensure that the reports are meeting the plan requirements.

C it is

C is a better answer

Why C? Can see whether it is adequate from the communication management plan?

C is a better answer

C is correct, type of information is noted in the Communication management plan

C is a better answer