Exam PMP topic 1 question 55 discussion

While B might be the answer as per PMI recommendation, the PM should also be allowed to have a personal/professional work life balance. The PM should be expected to be a cousellor for the team all hours of the day, including their own personal time. PMI should recognize this and allow the PM to draw a line with the employee. The best course should be to schedule a meeting with the team member the very next day to address their concerns.

I understand that everyone will think the correct answer is B, but in the real world it would be D. We're talking about a LATE NIGHT phone call on the WEEKEND! And for a deadline that certainly doesn't fall on Sunday but which can also be discussed on Monday when we return to the office...

Options A, C, and D either delay addressing the team member's concerns or are impersonal, which could lead to further frustration or stress for the individual.

B is correct answer as its first small step

B. Empathize with the team member and discuss next steps.

D. Schedule a meeting with the team member for the next work day.

Need performed emotional intelligence

B. As a leader you need to understand the feelings of your team.

option B , the key word here is whem the member cried so the PM has to perform some emotional intelligence

B. The PM must apply emotional intelligence and leadership skills in his approach with team members

B- empathize with the team member is the part of team leader

B. Empathize with the team member and discuss next steps

A project manager must show empathy to employees

B. Empathize with the team member and discuss next steps

In reality since the team member is crying about a deadline the PM should tell the team member to suck it up...

Empathize with team member is the first step.

i will vote for B , The project manager should provide a listening ear and offer support to the team member who is under pressure and feeling overwhelmed by the upcoming deadline. The project manager should show empathy and understanding towards the team member's situation and offer words of encouragement and reassurance. This can help the team member feel heard and supported, which in turn can boost their morale and motivation. Additionally, the project manager can discuss possible solutions or next steps with the team member, such as seeking help from other team members or reorganizing the workload. By addressing the problem and offering support, the project manager can help the team member regain a sense of control and feel more confident in meeting the deadline.