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Exam PMP topic 1 question 603 discussion

Actual exam question from PMI's PMP
Question #: 603
Topic #: 1
[All PMP Questions]

A project manager is leading a large-scale project that involves 70 stakeholders. The project manager has heard various comments and expectations from the customers, some of which are contradictory. Consequently, some requirements are not clear.
What should the project manager do to build consensus regarding the requirements?

  • A. Escalate the issue to the management team for their review and guidance
  • B. Create a survey template to collect feedback from stakeholders to reach an agreement
  • C. Organize a face-to-face meeting with all stakeholders to understand their interests and concerns
  • D. Leverage expert judgment to determine the requirements that should be considered
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

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rockyslav
1 month ago
Selected Answer: B
One more tricky question. From the requirements-gathering perspective, one-on-one meetings are the best approach for engagement and building consensus. However, conducting personal meetings with 70 individuals seems very disruptive for the organization, time-consuming, and may not be the most efficient approach. Better options would be "group workshops" and "focus groups", but these are not included in the answer options. As a solution, a two-round survey process could be implemented: the first survey to gather preliminary feedback, identify key areas of concern, and generate a list of possible options for the final survey; followed by a second round to collect votes on the options, along with written justifications.
upvoted 1 times
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Kim222
2 months, 3 weeks ago
Selected Answer: C
You can't reach a consensus through a survey.
upvoted 2 times
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tonybuivannghia
4 months ago
Selected Answer: C
C is correct answer.
upvoted 2 times
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SAJSAJ
7 months, 2 weeks ago
option B is a Delphi Technique which is suitable for a larger group in question.
upvoted 1 times
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chlaithem
10 months, 2 weeks ago
Selected Answer: B
This option offers several advantages: Wide outreach: A well-designed survey can reach all 70 stakeholders efficiently, gathering their perspectives without logistical challenges of a large meeting. Structured data collection: Surveys allow for standardized data collection, making analysis and identifying commonalities easier. Anonymity and comfort: Some stakeholders might feel more comfortable expressing their opinions anonymously through a survey compared to a face-to-face meeting. Initial assessment: Analyzing survey responses before a meeting can help focus discussions on key areas of disagreement and facilitate a more productive face-to-face conversation.
upvoted 1 times
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amali999
11 months, 1 week ago
Selected Answer: C
face to face to bring consensus..
upvoted 3 times
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certificate988
11 months, 3 weeks ago
Selected Answer: C
Survey does not bring consensus and it is one way communication. Face to face meeting is the option. It can be done in groups as well based on availability and then more such meetings until consensus is achieved. So, C is better choice.
upvoted 4 times
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6thEditionAndy
12 months ago
Selected Answer: D
Not B. Conducting a survey to clarify & align on requirements seems impossible. Not C: 70 people in one room is pure chaos D: Of the 70 people, there are some experts who can judge the requirements more clearly as they have the big picture and expert view.
upvoted 1 times
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janojano
1 year, 1 month ago
Selected Answer: B
B. because there are 70 stakeholders. C. would be good with a smaller stakeholder group.
upvoted 1 times
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nemm235
1 year, 1 month ago
Selected Answer: B
b. is correct answer
upvoted 1 times
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nemm235
1 year, 1 month ago
B is correct answer because (C. face-to-face meeting with "all 70 stakeholders") is difficult.
upvoted 1 times
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victory108
1 year, 2 months ago
Selected Answer: C
C. Organize a face-to-face meeting with all stakeholders to understand their interests and concerns
upvoted 2 times
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Aish_
1 year, 3 months ago
Selected Answer: D
B could also be a valid approach to collect feedback from stakeholders and reach an agreement. Creating a survey template and collecting feedback can be a useful way to gather input from a large number of stakeholders efficiently. However, given the complexity and conflicting nature of the requirements, a face-to-face meeting (option C) may provide a more in-depth and interactive approach to address the issues. In-person discussions can help clarify misunderstandings, promote dialogue, and facilitate consensus-building in a more dynamic manner than a survey. Therefore, while option B is a viable option, option C is likely to be more effective in this specific situation with 70 stakeholders and unclear requirements.
upvoted 1 times
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cwilson91
1 year, 4 months ago
Selected Answer: B
The answer is B Page 14 in PMBOK 7th touches on this: “.. Project and iteration reviews, product reviews, stage gates, and other methods are ways to obtain periodic feedback. For large groups of stakeholders, a survey can be used to assess the degree of satisfaction.”
upvoted 3 times
Aish_
1 year, 3 months ago
This is not regarding their feedback or to gauge their satisfaction level. The question talks about unclear requirements. They would like to come to a consensus. So, survey wont help. Open discussions are needed.
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JYKL88
1 year, 6 months ago
I will go with C. you can decide the num of pax for face to face session. they might be belong to the same team and that way you can cut down the number of sessions. as compared to survey, face to face is a better approach to understand their needs.
upvoted 1 times
xcjxcj
10 months, 2 weeks ago
C says all stakeholders
upvoted 1 times
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sanjiiv
1 year, 8 months ago
Selected Answer: C
Face-to-face with 70 stakeholders is better than collecting feedback since feedback might not provide clear direction, and it would be hard to reach a conclusion based on feedback. The best way to resolve any conflict is face to face discussion
upvoted 2 times
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mrbottomwood
1 year, 8 months ago
Selected Answer: B
Face-to-face with 70 different individuals(stakeholders), what! That will be logistically challenging to organize and time consuming! But then again surveys may not always provide the same level of depth and nuance as face-to-face meetings. Another head scratcher question. I'll go with B.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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