Exam PMP topic 1 question 61 discussion

A. Create a new standard performance measure based on project requirements - the issue is on the team members, not the project B. Develop different approaches based on team members' motivation and ability - it seems the initial approaches didn't work for all, thus different approaches should be undertaken accordingly C. Develop a standard approach to provide feedback to all team members - One size fits all likely won't work D. Provide intensive oversight to the team members who performed poorly - sounds like a Micro-management approach

The correct answer is C. Developing a standard approach to provide feedback to all team members is the best way for a project manager to handle poor performance. It is essential for the project manager to have an open, honest, and transparent communication channel with team members, to discuss any performance concerns and provide feedback. The project manager should aim to identify the root cause of poor performance, provide appropriate training or coaching, and motivate team members to improve. The project manager should also create a performance improvement plan (PIP) with clear expectations and timelines to ensure the team member's performance is back on track. Creating a new standard performance measure or developing different approaches for motivation and ability may not address the root cause of the poor performance and may not be applicable to all team members. Providing intensive oversight may also create a negative work environment and affect team morale.

A. Create a new standard performance measure based on project requirements - The measurement itself is no the issue in this scenario. B. Develop different approaches based on team members' motivation and ability - This should've been addressed earlier. The project manager now needs to pay closer attention to the underperformer. C. Develop a standard approach to provide feedback to all team members - The focus of the question is specifically on those who are underperforming, not the entire team. D. Provide intensive oversight to the team members who performed poorly - Yes, they need guidance to improve their performance.

Standard team approach with open communication rather than motivating only particular individual members

You can not motivate each member in a team(B). C is correct.

Different approach based on team member's ability and motivation.

B is best approach to manage team performance via emotional intelligence B. Develop different approaches based on team members' motivation and ability: This option acknowledges that different team members have varying motivations and abilities, and suggests tailoring approaches to support and enhance their performance. This personalized approach can be very effective in improving performance. C. Develop a standard approach to provide feedback to all team members: Providing consistent and constructive feedback is crucial. However, a one-size-fits-all approach may not address the individual reasons behind each team member’s poor performance.

B doesn't clarify the approaches and so C becomes a better choice.

ChatGPT 3.5 answers with C. In this situation, the best approach would likely be C. Developing a standard approach to provide feedback to all team members allows for consistency and fairness. It helps in setting expectations and providing constructive feedback to improve performance. This approach fosters a transparent and objective feedback mechanism for the entire team. Option B could also be considered, but it might be more effective to establish a standard approach first before tailoring it based on individual motivations and abilities. So, C is generally the recommended initial step.

B. Develop different approaches based on team members' motivation and ability. Explanation: This option acknowledges the importance of understanding individual team members' motivation and ability levels. Tailoring approaches based on these factors can help address performance issues more effectively. It allows the project manager to provide targeted support, whether it's additional training, resources, or motivational strategies, to improve the performance of team members who may be struggling. This approach recognizes and responds to the unique needs of each team member rather than applying a one-size-fits-all solution.

B. Develop different approaches based on team members' motivation and ability

B comes later after the feedback as initial assessment has been done, so looks C “Develop a standard approach to provide feedback to all team members” comes first. Ans - C

not confident in this answer, but standard seems normal to me. not aware of any info in PMBOK to refute one way or the other

this question focus on how to gain member's performance, so create measure, provide feedback or oversight look like not working directly and maybe got preventive action. While gain performance by member's motivation and ability is the best choice.

B.. different approach according his ability

Not all team members are motivated or able to perform at the same level. By developing different approaches, the project manager can ensure that all team members receive the feedback they need to improve their performance

C. First identify root cause, then provide feed back and then comes supporting them by giving resources like training, motivation etc. So, feedback is first prior to motivation.