A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications. What should the project manager have done to avoid this issue?
A.
The customer's requirements should have been captured and modified to meet the supplier's standards.
B.
The iteration review planning meeting should have been planned accordingly.
C.
The customer's requirements should have been captured in order to meet the customer's standards.
D.
The sprint retrospective meeting should have included necessary stakeholders.
There is no where mentioned Requirement not captured , we cant assume it, the problem is deliverable didnt match the requirement, had the review been done with the customer it wuld have led to "fail early' which should be encouraged
I correct my answer upon further reading, it should be C, because of 2 reasons - the question didn't mention about following agile approach and even in agile, it should be iteration review meeting and NOT iteration review 'planning' meeting
sprint review meetings is where the team can demo what they did, the question is what should the PM Do, meaning take an action, so the best answer i came up with is B, after picking D, changing it to D
customer claims the product was not designed to specifications - This clearly indicates that the customer was not involved in the iteration reviews. So, it should be B
I will go for B
This is end of project life cycle. So clearly customer didn't talk on specification during iteration reviews.
Secondly, the requirement was clear unless it is stated otherwise in question
I will go with C- The customer would have noted the wrong design specification during the iteration review and pointed out the issue before the product is released. Option D is wrong since it assumes the requirement was wrongly designed
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