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Exam PMP topic 1 question 322 discussion

Actual exam question from PMI's PMP
Question #: 322
Topic #: 1
[All PMP Questions]

In a daily standup meeting, a project manager notices that a team member's reports include incomplete tasks with no impediments. A colleague informs the project manager that this team member is experiencing a personal issue.
What should the project manager do?

  • A. Ask the human resources (HR) manager to speak with this team member.
  • B. Coach the team member on how to keep work and personal issues separate.
  • C. Reallocate this team member's tasks to others for the immediate future.
  • D. Understand the team member's personal issue and offer them support.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

Chosen Answer:
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Macko1
3 weeks, 2 days ago
Those who selected B. You are monsters :) D of course. Please be human to each other
upvoted 1 times
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Amirsnsn
3 months ago
Selected Answer: D
Servant Leader
upvoted 1 times
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MsPigeon
3 months, 3 weeks ago
Selected Answer: D
D. Motivate team is Agile way.
upvoted 1 times
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Bruce_Liu
10 months, 2 weeks ago
Selected Answer: D
compassionate and people-centric is PMP's spirit.
upvoted 1 times
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josephsafiran
10 months, 2 weeks ago
Selected Answer: D
The project manager should D. Understand the team member’s personal issue and offer them support. It’s important to show empathy and understanding in such situations. The project manager can then discuss potential solutions or accommodations, such as adjusting workload or deadlines, to help the team member during this difficult time. This approach promotes a supportive and understanding work environment
upvoted 1 times
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[Removed]
1 year ago
Selected Answer: D
D is the best answer in PMP way.
upvoted 1 times
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Hashi1_snr
1 year, 1 month ago
Selected Answer: B
D makes the best of all the answer choices. This depicts an attribute of a servant leader
upvoted 1 times
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Only12go
1 year, 1 month ago
Selected Answer: D
D. Understand the team member's personal issue and offer them support. When a team member is experiencing a personal issue that affects their work, it's essential for the project manager to show empathy and offer support. The first step is to have a private and compassionate conversation with the team member to understand the nature of the issue without prying into personal details. This allows the project manager to assess the situation and determine if there are any reasonable accommodations that can be made to help the team member manage their workload during this challenging time.
upvoted 1 times
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HENHENHENHEN
1 year, 2 months ago
Selected Answer: D
D. Understand the team member's personal issue and offer them support. if the PM choose apply the answer B, the team member could ask him where he found the information about it personnal issue
upvoted 1 times
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victory108
1 year, 3 months ago
Selected Answer: B
B. Coach the team member on how to keep work and personal issues separate
upvoted 2 times
victory108
1 year, 3 months ago
Not B it is D. Understand the team member's personal issue and offer them support
upvoted 1 times
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sassy2023
1 year, 4 months ago
Selected Answer: B
What would the PM do after D? Who will fulfill the tasks? 😄
upvoted 1 times
ChezQW
1 year ago
The next step would be to keep monitoring the situation and if it does not change and it begins to affect the project then you take further steps. Agile projects require a servant leaders that have high emotional intelligence. B does not reflect that.
upvoted 1 times
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Alizade
1 year, 7 months ago
Selected Answer: D
D. Understand the team member's personal issue and offer them support. As a project manager, it's important to be empathetic and supportive towards team members who are experiencing personal issues that could affect their work performance. The first step is to approach the team member in a private and confidential manner to understand the issue and offer support. The project manager should also reassure the team member that their health and wellbeing is a priority and encourage them to take any necessary time off or work flexibly if it would help them deal with their personal issue. In addition, the project manager may need to reassign some of the team member's tasks temporarily to ensure that the project progresses as planned while the team member gets the necessary support.
upvoted 2 times
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emelba
1 year, 8 months ago
B, coaching is a PMBOK solution, the PM doesn't have to understand personal situations
upvoted 1 times
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scrum888
1 year, 9 months ago
Option D. PMBOK 6 Pg. 349: Emotional intelligence. Emotional intelligence is the ability to identify, assess, and manage the personal emotions of oneself and other people, as well as the collective emotions of groups of people. The team can use emotional intelligence to reduce tension and increase cooperation by identifying, assessing, and controlling the sentiments of project team members, anticipating their actions, acknowledging their concerns, and following up on their issues.
upvoted 2 times
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Baj2023
1 year, 9 months ago
Selected Answer: B
B. The PM only knows of the employee's issue through a third party. You should not discuss personal matters directly unless the individual has approached you on it. A and C are absolutely incorrect.
upvoted 1 times
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FlorinaP
1 year, 9 months ago
Selected Answer: D
same D
upvoted 1 times
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mrad
1 year, 10 months ago
Selected Answer: D
i will go for Answer D. There is no EI by saying to separate work and personal.
upvoted 3 times
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A (35%)
C (25%)
B (20%)
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