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Exam PMP topic 1 question 183 discussion

Actual exam question from PMI's PMP
Question #: 183
Topic #: 1
[All PMP Questions]

A project manager is managing a project to deploy new software to 200 end users. During the implementation, there is a missed process that caused some of the users to lose their computer data.
What should the project manager do first?

  • A. Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment.
  • B. Record this case until the final lessons learned session is complete to prevent impacting the team's morale during implementation.
  • C. Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned.
  • D. Invite a consultant to review the process in order not to repeat the same issue and share the results with the team.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

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Highly Voted 2 years ago
Selected Answer: A
It should be A, even moreso because it asks what should you do FIRST. You typically never hire a consultant as the first option, you almost always meet/investigate/etc.
upvoted 24 times
Sumit182
1 year, 9 months ago
Absolutely true
upvoted 3 times
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rajeshtk
1 year, 11 months ago
Agree, correct answer is A
upvoted 1 times
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AAitPMO
Highly Voted 11 months, 2 weeks ago
Given that some users have already lost their computer data, it is indeed crucial to take immediate action to address the issue and minimize further data loss. In such a scenario, the most appropriate immediate action would be to invite a consultant to review the process (Option D). This allows for a quick and expert assessment of the situation to prevent any additional data loss.
upvoted 7 times
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Paramak
Most Recent 2 months ago
Selected Answer: A
GPT is saying answer is C but I think D makes sense. The team cannot focus on deployment without knowing the cause and keep loosing the data. So it is a good practice to let the consultant review and share the findings with the team so that they can mitigate the issue.
upvoted 1 times
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kmsinthesky
4 months, 2 weeks ago
Selected Answer: D
immediate action required.
upvoted 1 times
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Martinussantika
4 months, 2 weeks ago
Answer C is not specific, but Answer A is more accurate in term of find the root cause. I think in answer A, with regard "continue to focus on the deployment" is about corrective action.
upvoted 1 times
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mesacgon
10 months, 2 weeks ago
Coincido con la C, esta clase de problemas se debe abordar con el equipo en conjunto , no solo con un consultor.
upvoted 1 times
8d5c185
3 months, 4 weeks ago
Respecto languijo un understanda. C use languijo all understando.
upvoted 1 times
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Jaya12
10 months, 3 weeks ago
C. Meet with the team members and request they conduct a review of the case by providing feedback as lessons learned. This action emphasizes a proactive approach to addressing the issue and learning from it. Meeting with the team to review the case and gather feedback on what went wrong is a critical step in understanding the root causes and preventing similar incidents in the future. Lessons learned should be collected and shared during the project, not just during the final lessons learned session.
upvoted 2 times
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Lucky_Cindy
11 months, 1 week ago
Selected Answer: D
Agree with D
upvoted 1 times
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Tuanit
11 months, 2 weeks ago
Selected Answer: A
I choose A
upvoted 1 times
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SamT
12 months ago
Answer - D, Invite a consultant to review the process in order not to repeat the same issue and share the results with the team. Rest all are not addressing the issue
upvoted 2 times
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Fyrus
1 year ago
Selected Answer: C
So, a critical problem arises and you want to "continue to focus on the deployment"? Really? In real-life software development, do you want to proceed even if people are losing important data or fix it ASAP?
upvoted 3 times
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SteAle
1 year, 2 months ago
Selected Answer: C
Option A does not address the issue and there is a chance that the team will run into the same issue in the future again.
upvoted 3 times
SteAle
1 year, 1 month ago
Changed my mind, it should be A (conducting a RCA is the key)
upvoted 1 times
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victory108
1 year, 3 months ago
Selected Answer: A
A. Meet with the team to discuss the root cause and encourage the team to take note of it and continue to focus on the deployment
upvoted 1 times
Njabz_10
1 year, 1 month ago
If we look at the question again, it stated that the was a missed process which resulted in the lost of data therefore, there is no need to conduct a root cause since we already know its due to a missed process.
upvoted 2 times
Acmk
11 months, 4 weeks ago
we need to know the root cause of the missed process. Or else the team will miss the process again in the future.
upvoted 1 times
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Yuxiao
1 year, 3 months ago
you have already miss a process then you still continue to deploy software??? Why you still need a root of cause analysis? you have already know the root of cause is missing a process. The answer should be C.
upvoted 3 times
Muntadher
1 year, 2 months ago
well your answer make sense as well.. ! this question conusing..
upvoted 1 times
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AlekhyaT
1 year, 3 months ago
why not C? becuase it suggests to meet with team and receive feedback as lessons learnt. is it bacuse option A also mention about continue the deployment?
upvoted 1 times
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AP2023S
1 year, 4 months ago
Selected Answer: C
I don't like A because of "continue to focus on the deployment". Some users have lost their data and you go on in the deployment so you can loose even more user data!?!?! And what about "to discuss the root cause and encourage the team to take note of it"??? Users are losing personal data and the team should "take note of it" instead of solving the problem?!?
upvoted 2 times
PushkarRode
1 year, 2 months ago
Answer also specified "note of it and continue" means they will not miss that part again
upvoted 1 times
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JYKL88
1 year, 5 months ago
Option C seems to be the best choice in this scenario. The project manager should first meet with the team members and encourage them to provide feedback on the missed process that caused some users to lose their computer data. This will help to identify the root cause of the issue and develop a plan to prevent it from happening again in the
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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