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Exam PMP topic 1 question 417 discussion

Actual exam question from PMI's PMP
Question #: 417
Topic #: 1
[All PMP Questions]

A team is ready to start working on a project with a customer who was very difficult to work with in the past because the customer was unable to describe exactly what they wanted.
What approach should the project manager take to remove this impediment?

  • A. Follow a predictive approach in order to obtain formal acceptance of each deliverable
  • B. Work with the product owner to define the minimum viable product(s)
  • C. Reinforce the negotiation and soft skills of the team through training
  • D. Develop and monitor a plan with due dates to reduce the time of completing the product
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by YSO34 at Sept. 8, 2022, 12:18 p.m.

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Kim222
7 months, 4 weeks ago
Selected Answer: B
This is clearly B.
upvoted 1 times
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tonybuivannghia
9 months, 1 week ago
Selected Answer: B
B. Work with the product owner to define the minimum viable product(s)
upvoted 1 times
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kayyaly
1 year, 7 months ago
Selected Answer: B
B. Work with the product owner to define the minimum viable product(s)
upvoted 1 times
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kevzzz
1 year, 8 months ago
Selected Answer: B
An MVP is an investment in learning, an experiment where your goal is to explore what a potential customer wants.
upvoted 1 times
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JYKL88
2 years ago
Will go with B
upvoted 3 times
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PMPStudent
2 years, 4 months ago
Selected Answer: C
I think C is the correct answer.
upvoted 1 times
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YSO34
2 years, 7 months ago
Selected Answer: A
Right answer A
upvoted 1 times
[Removed]
2 years, 7 months ago
B is the right answer, you wouldn't want to do a predictive project with a customer who doesn't know exactly what they want. You want to have them develop the smallest thing possible that is similar to what they want, and then develop it further through iterations through a backlog.
upvoted 9 times
PMPStudent
2 years, 4 months ago
Also, the question clearly says " very difficult to work with", which means you need negotiation and soft skills to handle such customers.
upvoted 1 times
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PMPStudent
2 years, 4 months ago
I think C is the correct answer. Here is why: The customer does not know what they want, which means it will be harder to gather requirements. MVP makes senses, but to get to a MVP what do you think the team needs? Negotiations and soft skills. A MVP will come through discussions with a customer who does not know what he/she wants. So in order to come up with a MVP, you need to meet up with the customer several times and for that you need soft skills and be patient with them.
upvoted 2 times
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C (25%)
B (20%)
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