Exam PMP topic 1 question 29 discussion

B - because it the answer that involves collaboration. Also, involvement allows progressive elaboration.

When a project is delayed due to a customer’s inability to provide critical information, the project manager should take proactive measures to minimize the impact of the delay. One of the most effective ways to do this is to involve the customer in the deployment process 1. This will help ensure that the customer is aware of the importance of providing the necessary information and is committed to doing so in a timely manner. Obtaining all critical information ahead of time (option A) is not always feasible, especially if the information is not yet available or if it is subject to change.

A: also, it is mentioned the project is close to deployment, so that means the customer was involved in other points of the project, just not the last one. So PM must work on it.

The team is trying to involve the customer but the customer is not collaborating, so the PM must meet with the customer when he or she has time to obtain the info ahead of deployment. We have an issue of communication, so the PM must tailor communications to fit the stakeholder.

B Since "the customer keeps postponing sending information", involve them in the deployment process should be the best choice

I think it should be A

This is the response I got from Chat GPT - While involving the customer in the deployment process (option B) and involving upper management (option D) are also important, they are more reactive measures. Using sample data (option C) might be a temporary workaround but doesn't address the root cause of the delay. Obtaining all critical information ahead of time (option A) is a proactive and strategic approach that effectively prevents such delays.

A: is the right answer. As a developer, usually you do not involve the customer in deployment process. As they do not understand the technical work. So given the scenario, A would be a preferred choice

According to PMI best practices, the most appropriate action to prevent the delay would be: A. Obtained all critical information ahead of time This option aligns with proactive project management principles. By obtaining all critical information in advance, the project manager can mitigate the risk of delays caused by waiting for customer inputs. This ensures that the project has the necessary data to proceed without interruptions, reflecting good planning and risk management.

collaboration with customer

According to the PMBOK Guide, the correct answer that aligns with PMI's recommended practices is A. Obtained all critical information ahead of time. Option B is not correct because involvement of the the customer is too late.....

A, because Client already put you down from the priority list, useless to get more touch base with them since they may need time to general data as well or jump into other staff, should make more effort from the team itself which is do more planning/get more data ahead.

A. Obtained all critical information ahead of time

A. Obtaining information as early as possible

have done is the question , so Option A

The given answer is absolutely correct. Not all critical information will be obtained in the early stages of the project. New and emerging variables will come during execution that will also be critical to the project and they won't be obtained in the early stages. So the best to do is to involve the customer in the process from the onset. This makes the customer part of the process and sure costumer buy-in throughout. B is the correct answer as it's impractical to obtain all critical information ahead of time.

This question has to be done with Stakeholder Engagement. If the client had been properly engaged, he would have collaborated (either during deployment or ahead of deployment). Answer A doesn't ensure the critical information will be provided ahead of time. And what if the critical information is only available during deployment (kind of realtime information)?