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Exam PMP topic 1 question 28 discussion

Actual exam question from PMI's PMP
Question #: 28
Topic #: 1
[All PMP Questions]

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.
What should the project manager have done to avoid this situation?

  • A. Brought both teams together in a joint meeting to resolve the issue
  • B. Made some adjustments to BMS to be more suitable for the teams
  • C. Allocated a dedicated handover team at early stages of the project
  • D. Allocated proper resources for training on BMS in the project plan
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by guyver0523 at Sept. 5, 2022, 2:06 p.m.

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Highly Voted 2 years, 2 months ago
Selected Answer: D
I agree with D. The questions get tricky sometimes with the end, I think thats really the trick to beating this exam. This particular question asks "What should they have done?" Not "What should they do" or "what should they do next" The issue is that neither of them know how to operate it. If this was a design flaw that made it over-complicated, that would be an issue where the team could get with operations and train them, but the issue here is that its such a complex software by nature that the team can build it but not know how to operate it/how things interact with each other. A was recommended, but having the team meet with operations through any point in the project is usually a net negative for both the team and operations, and in this case, meeting won't do anything because the team also doesn't know how to work the software.
upvoted 16 times
rajeshtk
2 years, 2 months ago
Agree. the qn mentions about operating the BMS. So a training is the right option
upvoted 4 times
arnibert
2 years ago
If D is right I am just asking myself who on earth could develop and provide training if even the project team doesn't understand how the damn software thing is working :-)
upvoted 5 times
PMPStudent69
1 year, 10 months ago
yes I am agree, D it's the better answer considering the question "What should they have done?"
upvoted 2 times
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lilylam08
1 year, 8 months ago
I think it’s like the project team also haven’t consider the user practice. If can prepare the training in early stage, then they can also understand more and make necessary change. So beneficial to both project team and operation to practically how to use the BMS in real life.
upvoted 1 times
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crypto_dreams_medellin
Most Recent 2 weeks ago
we dont know if training is the answer, or if we have money budgeted or enough (contingency) for the training of many people in a team. We need to find answers to solve the issue, or check the risk register to see if we planned for this risk. What if we find out that there is something wrong with the system, and after we spend money on training, it does not solve the issue.
upvoted 1 times
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Caesar88
7 months, 2 weeks ago
Selected Answer: D
Allocated proper resources for training on BMS in the project plan
upvoted 1 times
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BuviD
10 months, 3 weeks ago
Selected Answer: D
D. Allocated proper resources for training on BMS in the project plan
upvoted 1 times
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GabMonterey
11 months, 3 weeks ago
Selected Answer: D
D. As a leader providing training for your team is the best way to remove any impediments in the project
upvoted 1 times
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Aish_
1 year, 3 months ago
Selected Answer: D
Properly allocating resources for training on the BMS is essential to ensure that both teams have the necessary knowledge and skills to operate the system effectively. This should have been included in the project plan from the early stages of the project. Adequate training would have prepared both teams for a smooth transition during the handover phase, reducing the risk of schedule delays and ensuring the system's proper operation.
upvoted 1 times
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Muntadher
1 year, 4 months ago
Selected Answer: D
D allocate training resource
upvoted 1 times
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victory108
1 year, 6 months ago
Selected Answer: D
D. Allocated proper resources for training on BMS in the project plan
upvoted 1 times
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BenPappoe
1 year, 7 months ago
Selected Answer: D
Voted D
upvoted 1 times
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Anna12675
1 year, 7 months ago
Selected Answer: D
d training
upvoted 1 times
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wzjh2008
1 year, 8 months ago
Selected Answer: B
Why not B? They should design a product that they themselves know how to use it, if not adjust asap
upvoted 1 times
Leylae
1 year, 8 months ago
because the product is already at commissioning phase and will soon handover to Ops team, too late to redesign. so answer is training ppl on how to use the current product
upvoted 1 times
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BakM
1 year, 1 month ago
the question is "what should have done". hence, if more allocation to training was done earlier, this situation will not have happened.
upvoted 1 times
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Ganzee
1 year, 11 months ago
C. Allocated a dedicated handover team at early stages of the project
upvoted 2 times
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guyver0523
2 years, 2 months ago
Selected Answer: A
why not A?
upvoted 1 times
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