Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam PMI-ACP All Questions

View all questions & answers for the PMI-ACP exam

Exam PMI-ACP topic 1 question 149 discussion

Actual exam question from PMI's PMI-ACP
Question #: 149
Topic #: 1
[All PMI-ACP Questions]

A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup.
What should the Scrum Master do?

  • A. Ask the product owner how upper management's comments can be redirected
  • B. Direct the developer team to ignore the phone calls and emails
  • C. Ask the product owner to enter the requests into the product backlog as high priority
  • D. Personally respond to upper management's phone calls and emails
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
HTTPS
Highly Voted 3 years, 3 months ago
A - Correct - Stakeholders’ engagements should be routed through the product owner before reaching the scrum team. From The Scrum Guide: “The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to convince the Product Owner.”
upvoted 8 times
...
srv3
Highly Voted 3 years, 9 months ago
Scrum master should promote agile methods (including information radiators). A seems to be correct.
upvoted 8 times
...
thewalker
Most Recent 2 weeks, 6 days ago
Selected Answer: A
Role of the Product Owner: The product owner is responsible for maximizing the value of the product and managing the product backlog. They are the primary point of contact for stakeholders, including upper management. Maintaining Focus: Direct communication from upper management to the development team can disrupt the team's focus and productivity. Redirecting these communications through the product owner helps maintain the team's workflow. Prioritization: The product owner can assess the importance of upper management's comments and appropriately prioritize them within the product backlog, ensuring that the most valuable work is addressed first. Scrum Master’s Role: The Scrum Master ensures that the Scrum process is upheld and that the team adheres to Scrum practices. By facilitating communication through the product owner, the Scrum Master helps protect the team from unnecessary interruptions.
upvoted 1 times
...
PuranDom
1 month ago
Selected Answer: A
Option-A could be best because stakeholder engagement and prioritize backlog is part of PO's responsibility
upvoted 1 times
...
Michaela0015
8 months, 1 week ago
Selected Answer: A
I would go with A. D is not ideal as the Scrum Master should aim to facilitate communication and collaboration within the team and between stakeholders, rather than taking on responsibilities that are outside their role. A. Collaborate with the Product Owner to discuss the best way to handle requests from upper management, ensuring that they are appropriately prioritized in the product backlog.
upvoted 2 times
...
Petrevski
1 year, 4 months ago
Selected Answer: D
D = correct. The Scrum master is a facilitator, not a manager to "Ask the product owner how upper management's comments can be redirected" (that's why A = wrong). The scrum master is empowered to eliminate the issues with company management (stakeholders), not the PO. The PO is accountable for the product backlog, meaning the PO is collaborating with the stakeholders regarding the product (not the organizational issues - that is facilitating the SM).
upvoted 2 times
...
Minhha3
1 year, 5 months ago
Vote A
upvoted 1 times
...
InvisibleBeing
1 year, 7 months ago
Selected Answer: A
Voting for A.
upvoted 1 times
...
tianakyi
1 year, 11 months ago
Selected Answer: A
A is answer
upvoted 1 times
...
richck102
2 years, 2 months ago
A sure
upvoted 1 times
...
JackNguyenvn
2 years, 5 months ago
A is correct
upvoted 2 times
...
snow5
3 years, 10 months ago
D is make sense. One of SM role is to shied the team from any interruptions during sprint.
upvoted 2 times
hadecrown
3 years, 5 months ago
Then option A better suits your claim.
upvoted 6 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...