Exam PMI-ACP topic 1 question 155 discussion

It is so clear the answer is D. extreme characters is for the user may skipped. It is for non-general users.

Personas: These are fictional characters created based on user research to represent different user types that might use a service, product, or site. They help the team understand the needs, experiences, behaviors, and goals of specific user groups. Extreme Characters: These are personas that represent users with extreme needs or behaviors. They help the team consider edge cases and ensure that the product meets the needs of all potential users, not just the average or generic ones. Alignment with Stakeholders: Using personas and extreme characters can help align the team’s understanding with stakeholder expectations by providing a clear and detailed picture of the different types of users and their specific needs. Comprehensive User Stories: These tools ensure that user stories are written from the perspective of various user types, including those with unique or extreme requirements, thereby reducing the risk of missing important stories.

Personas, especially when combined with extreme characters representing the edges of the user spectrum, highlight unique needs and potential challenges faced by non-generic users. This ensures the team considers and prioritizes stories representing different user segments, minimizing the risk of missing crucial functionality

C = wrong. It is only for general users (standard process flow and personas). D = correct. It involves non-general users (extreme characters)

Vote D

D is the correct answer.

D sure

D is my choice

They are looking for an answer to two issues: 1) How can they avoid that the team has misaligned expectations with some stakeholders, 2) How can they make sure user stories are not only written from a generic user's perspective. The answer is therefore C as the answer to question 1 is visibility of flow and the answer to question 2 is through use of personas.

D is the right answer