Exam PMP topic 1 question 1290 discussion

A. Call a technical meeting with the customer to agree on a specification for the component and document it in the quality management plan

a because quality management plan has the component missing and it needs to be added

It cannot be documented in a quality control plan without special procedures.

Selected Answer: D When there is a significant change request or issue that arises, such as replacing a component due to reliability concerns, the project manager should follow the formal change management process. Submitting a change request ensures that the necessary approvals are obtained and the impact on the project is assessed and documented. This approach maintains control over the project scope, schedule, and costs, while also addressing the customer's concerns.

Submitting a change request follows the formal process for managing changes in a project. This ensures that any changes are documented, evaluated, and approved before implementation, which is essential for maintaining project integrity and traceability. The customer has identified a reliability issue with the component. Addressing this concern through a formal change request respects the customer's input and demonstrates responsiveness to their needs. The lack of reference to this component in the quality management plan indicates that there might be a gap in the documentation. Submitting a change request allows the project manager to formally address this gap by documenting the new requirement or specification for the component.

ChatGPT says D and I also beleive D since its a direct order from customer to stop prototyping and develop the new component so The project manager has to submit a change request as per customer's request