Exam PMP topic 1 question 1246 discussion

it is a tricky one... the question first states that it was a geographically distributed project team , but then it says the communication problem happened on colocated team members. I will go for the collaboration tool if the issue is on the geo team. Since the issue is on the colocated team, meeting (bi-directional) is a better option to me.

PMI emphasizes structured communication approaches in distributed teams. Collaboration tools (Slack, MS Teams, Jira, Confluence, etc.) can bridge communication gaps. Updating the communications management plan ensures sustainable resolution. Also, this ensures: Sustainable improvement in team communication. A structured approach to addressing ongoing collaboration issues. Alignment with PMI’s preference for proactive communication management.

D. Organize a team meeting to resolve the communication challenges

By organizing a team meeting, the project manager can directly address the issues, gather input from all team members, and collaboratively develop solutions. This approach promotes immediate action, enhances team cohesion, and ensures that everyone is on the same page regarding new communication methods and tools. Additionally, the project manager can use this opportunity to propose adding new collaboration tools as part of the solution.

Before updating communication plan, the PM must find a solution

Health protocols are prohibiting team meetings in a collocated environment. Collaboration tools allow project teams to exchange resources in a number of different ways, depending on what is needed for a particular task. Tools include document and resource sharing and collaboration, as well as web conferencing.

CHATGPT says A

This option allows the project manager to address the issues directly with the team, fostering an environment of open communication and collaboration. During the meeting, the team can identify specific problems and propose solutions, such as adopting new collaboration tools (as mentioned in option A), adjusting communication protocols, or setting clear guidelines for remote and colocated interactions. This approach not only addresses the immediate challenges but also empowers the team to take ownership of improving their communication processes.