For the second time in a week, one of the team members failed to deliver their assigned work. As a result, it is impossible for the team to achieve their agreed-upon target.
What should the project manager do?
A.
Insist that the team member maintain the agreed-upon rate of output to maintain the deadline.
B.
Review the project team's performance level and discuss areas for improvement.
C.
Discuss the issue with the team member to identify the root cause and work to resolve it.
D.
Seek a replacement who has the same skillset and availability as the team member.
C. Discuss the issue with the team member to identify the root cause and work to resolve it.
Explanation: Addressing the issue directly with the team member allows the project manager to understand the underlying reasons for the missed deadlines and collaborate on finding a solution to prevent future occurrences. This approach supports team development and helps maintain overall project performance.
Note: In situations like these, always try to find the root cause. Delays, comms, etc, 99% of time is root cause resolution.
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