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Exam PMP topic 1 question 985 discussion

Actual exam question from PMI's PMP
Question #: 985
Topic #: 1
[All PMP Questions]

During a project's closing phase, the project manager identified that the client did not use one particular service. The client then asks the project manager to informally extend the service beyond the contract end date. The contract is clear about the expiration of the service.

How should the project manager address this situation in order to close the project?

  • A. Escalate the request to the functional manager to approve the additional service hours.
  • B. Issue a change request and activate the formal change control process to address the situation.
  • C. Accept the client’s proposal to use the service until the additional hours are exhausted.
  • D. Deny the request and include it in lessons learned documentation for the next contract renewal.
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Suggested Answer: B 🗳️
by brokenhydro at April 24, 2024, 10:07 p.m.

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victory108
1 month ago
Selected Answer: B
B. Issue a change request and activate the formal change control process to address the situation
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517f9da
7 months, 2 weeks ago
Selected Answer: B
Pretty straightforward but you can also use process of elimination. Other options don't make sense. B. Issue a change request and activate the formal change control process to address the situation. Explanation: Using the formal change control process ensures that any modifications to the project scope or contract are documented, reviewed, and approved in an official capacity. This approach maintains project integrity and contract compliance.
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