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Exam PMP topic 1 question 1140 discussion

Actual exam question from PMI's PMP
Question #: 1140
Topic #: 1
[All PMP Questions]

A project team member was unhappy with a new change in project governance and complained to one of the project sponsors. The project sponsor challenged the project manager.

How should the project manager resolve this conflict?

  • A. Schedule a meeting with the project team member's functional manager and request the functional manager's support.
  • B. Arrange a meeting with the project team member and project sponsor to discuss the change and obtain consensus.
  • C. Explain to the sponsor why the change is required and get their support in forcing the project team member to accept the new change.
  • D. Discuss how to manage this conflict with the project management office (PMO) and let them decide how to resolve the issue.
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Suggested Answer: B 🗳️
by Aditech at April 11, 2024, 10:58 p.m.

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victory108
3 weeks, 3 days ago
Selected Answer: B
B. Arrange a meeting with the project team member and project sponsor to discuss the change and obtain consensus
upvoted 1 times
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Aditech
7 months, 2 weeks ago
B The project manager should listen to the team member's concerns, communicate with the project sponsor to clarify reasons behind the change, and facilitate open communication to find a mutually acceptable solution.
upvoted 1 times
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