An internal process was recently introduced by the management team. The new process, however, has not added much value and is impacting the project's deliverables.
What should the project manager do?
A.
Allocate one team member who can focus only on process adherence.
B.
Ensure that the team implements the process without delays in deliverables.
C.
Discuss this with the team and convince them to continue with the process.
D.
Negotiate with management and get the required process changed.
D. Negotiate with management and get the required process changed.
Explanation: If the new process is not adding value and is impacting the project's deliverables, negotiating with management to change or adapt the process is the best course of action.
If the new process is not adding value and impacting project deliverables, the project manager should engage with management to discuss the issues and propose changes to the process to better align with project needs and objectives. Open communication and collaboration with management can lead to a more effective and tailored process.
Ans B
B is more realistic. Management typically takes process change decisions generally after a thorough evaluation or using 3rd party consulting firms. Once it is made, the teams just follow and comply with the process, though it may take a little time to get adjusted or execute. It is natural to have some push backs initially when these things happen, but eventually the organization adapts. So B would be my choice.
D is the answer. The process doesn't give enough value which involves negotiating with management to get the required process changed, demonstrates an understanding of the importance of addressing concerns and making adjustments when a new process is not adding value and impacting project deliverables. Effective communication and collaboration with both the project team and management are key components of successful project management. If executed well, negotiating for process improvements can lead to a more efficient and effective workflow.
This approach focuses on addressing the root cause by engaging with management to modify the process to make it more efficient and beneficial to the project without compromising deliverables. It emphasizes the importance of aligning internal processes with the project's objectives and success.
B is the realistic answer, especially in large organizations.
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