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Exam PMP topic 1 question 933 discussion

Actual exam question from PMI's PMP
Question #: 933
Topic #: 1
[All PMP Questions]

A project team is finishing a sprint to deliver a key deliverable. The project team tells the project manager that the deliverable does not meet the agreed project standards set out by the customer and insists on reworking the deliverable to meet the standards. This will delay the project by two weeks.

What should the project manager do?

  • A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time.
  • B. Let the team rework the deliverable and delay the delivery of the project by two weeks.
  • C. Ask the team to move forward with the deliverable with the best possible quality without extending the time.
  • D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

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victory108
5 days, 12 hours ago
Selected Answer: D
D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable
upvoted 1 times
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sidje
2 months ago
Selected Answer: D
Le chef de projet doit s'assurer que les livrables respectent les normes de qualité convenues avec le client, car livrer un produit qui ne répond pas à ces normes pourrait compromettre la satisfaction du client et la réussite du projet. Cependant, un retard de deux semaines doit être communiqué et approuvé par le sponsor du projet, car cela peut avoir un impact sur d'autres aspects du projet (budget, calendrier, autres livrables). En impliquant le sponsor, le chef de projet garantit une transparence et une gestion des attentes appropriées.
upvoted 1 times
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Schwery
3 months, 1 week ago
Selected Answer: D
D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable. Explanation: • Meeting with the sponsor to discuss the quality issues and request additional time for reworking the deliverable is crucial. This approach ensures that the sponsor is aware of the situation and provides approval for any necessary changes to the project timeline. It allows for a formal agreement on how to handle the delay and ensures that the deliverable meets the agreed-upon standards.
upvoted 1 times
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UppersquareCapital
6 months ago
Selected Answer: D
The sponsor is a key stakeholder who needs to be aware of significant issues affecting the project's timeline and quality. Discussing the situation with the sponsor ensures that they are informed and can provide guidance or approval for the necessary course of action. Delivering a product that meets the agreed-upon standards is crucial for customer satisfaction and project success. It's important to address the quality issues to avoid further complications or dissatisfaction.
upvoted 2 times
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517f9da
6 months, 1 week ago
Selected Answer: A
A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time. Explanation: Ensuring the deliverable meets the agreed project standards is crucial for maintaining customer satisfaction and project integrity. While it may delay the project, delivering a high-quality product that meets the customer's standards is essential for the project's success and future stakeholder trust.
upvoted 2 times
UppersquareCapital
6 months ago
While it is important to meet the standards, making this decision without involving the sponsor or key stakeholders may lead to issues with project governance and accountability.
upvoted 2 times
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Delab202
9 months, 3 weeks ago
Selected Answer: D
The best course of action generally would be Option D. This option ensures that the project team is committed to delivering a high-quality product that meets customer standards. It also involves transparent communication with the project sponsor and potentially the customer about the situation, which can help manage expectations and maintain trust. By explaining the situation and the importance of quality, the project manager can seek support for the necessary time extension to rework the deliverable, ensuring that the project ultimately meets its quality goals and maintains customer satisfaction.
upvoted 1 times
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dinhnghia
9 months, 3 weeks ago
I think C is the best. In agile project, the sprint is time-box.
upvoted 1 times
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UppersquareCapital
10 months, 2 weeks ago
Selected Answer: A
In Agile methodologies, prioritizing quality is often considered a key principle. If the project team identifies that the deliverable does not meet the agreed project standards, it's generally advisable to prioritize quality over speed. Option A supports this approach by agreeing with the team that improving the quality of the deliverable to meet standards, even if it results in a two-week delay, is the best way forward. Option D (meeting with the sponsor to ask for additional time) is a valid option if the project manager believes that the delay is necessary for meeting the standards, but it might be more appropriate after reaching an agreement with the project team.
upvoted 2 times
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Abdelmonm
10 months, 2 weeks ago
Selected Answer: A
Prioritize meeting the agreed-upon project standards, even if it means delaying the project. This ensures that the final deliverable aligns with customer expectations and quality requirements.
upvoted 2 times
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xcjxcj
10 months, 2 weeks ago
Selected Answer: A
Without change control process, B and D is not applicable.
upvoted 2 times
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odylec
10 months, 4 weeks ago
Selected Answer: D
D is the answer
upvoted 1 times
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cb4a6c4
11 months ago
Selected Answer: A
Its A. Question is not what the project manager will do first. It can be A followed by D - meeting the sponsor.
upvoted 2 times
cb4a6c4
11 months ago
Initially I too thought its D, but agree with the team and inform the sponsor too.
upvoted 1 times
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AntoFE
10 months, 3 weeks ago
I agreed, but what's the differences with A&B? The 2 are practically the same answer...a bit confusing.
upvoted 1 times
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Jaya12
11 months, 1 week ago
Selected Answer: A
This option prioritizes meeting the customer's standards and ensures a high-quality deliverable, even with a delay, which might be essential to maintain customer satisfaction and the project's long-term success.
upvoted 2 times
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Ella008
11 months, 2 weeks ago
A: I think the intent behind the question is supporting the agile teams decision making for the overall good of the project. Project sponsor will be informed
upvoted 2 times
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6thEditionAndy
11 months, 2 weeks ago
Selected Answer: D
Delays in KEY deliverables need to be escalated to the sponsor. After that, continue with A is most likely.
upvoted 1 times
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cb4a6c4
11 months, 3 weeks ago
Selected Answer: D
Complete D first and then proceed with the work. Sponsor/stakeholders should be made aware before other steps are performed.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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