A few key team members recently left the project team. The remaining members took time to understand the details and found it difficult to make progress. As a result, the project schedule is seriously delayed.
What should the project manager do?
A.
Request additional resources to be incorporated to the project team.
B.
Observe the project team and give them time to catch up before escalating.
C.
Escalate to the project sponsor and seek alternatives to resolve the issue.
D.
Review the issues and adjust the project plan to give a realistic schedule.
In this situation, the most appropriate action for the project manager would be:
D. Review the issues and adjust the project plan to give a realistic schedule.
Escalating to the project sponsor is a viable option, but it is typically more effective after internal efforts to adjust and manage the situation have been explored. Directly escalating could imply that the project manager hasn't taken sufficient steps to manage the situation at their level.
Early intervention and transparency: Delays can snowball. Informing the sponsor early allows for timely intervention and exploration of potential solutions.
Seek support and alternatives: Discuss the reasons for the delay, the team's efforts, and the remaining challenges. Collaboratively explore options like:
Hiring replacements: If feasible, request additional resources to fill critical skill gaps.
Shifting priorities or scope: Adjust the project plan to focus on delivering core functionalities within the revised timeline.
Seeking external expert support: Consider temporary collaboration with external consultants to bridge knowledge gaps.
Joint decision-making: Work with the sponsor to assess the available options and choose the most suitable course of action that balances project viability with stakeholder expectations.
This option recognizes the severity of the situation and involves escalating the issue to the project sponsor, who can provide necessary support, explore alternatives, and make decisions at a higher level to address the challenges. It's crucial to involve key stakeholders, particularly the project sponsor, when faced with significant project disruptions to ensure timely and effective resolution.
Adjusting the project plan internally is typically the first step to mitigate the impact of such changes, while escalation might be necessary in certain situations, in this specific case, the most practical approach would be to first review the issues internally and adjust the project plan to create a more realistic schedule based on the current team's capacity.
Escalating to the project sponsor might be necessary if the project manager determines that the team cannot overcome the challenges internally or if there's a need for external intervention, additional resources, or significant changes to the project's objectives or scope.
D should not be answer as schedule can't change w/o change control process.
A and B cannot be answer as project is 'seriously' delayed and these option can't fix the schedule.
C seems best answer compared to other options as it require escalation before schedule can be changed.
upvoted 3 times
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