Welcome to ExamTopics
ExamTopics Logo
- Expert Verified, Online, Free.
exam questions

Exam PMP All Questions

View all questions & answers for the PMP exam

Exam PMP topic 1 question 869 discussion

Actual exam question from PMI's PMP
Question #: 869
Topic #: 1
[All PMP Questions]

A project is being executed in multiple phases. Midway through, the customer wants to bring in a new tool to replace the existing software in the project as part of their improvement program. The project team has identified the changes and submitted the change request to the customer for approval

What should the project manager do next?

  • A. Prioritize the impact of the change and modify the project management plan.
  • B. Inform management of the customer's organizational change.
  • C. Examine the business value of the change request.
  • D. Perform a team-skills versus project-skills analysis.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
d370e49
2 months, 2 weeks ago
Selected Answer: C
C. You must examine before, prioritizing, informing, or performing.
upvoted 1 times
...
Kim222
3 months, 2 weeks ago
Selected Answer: A
C must be performed before change request. Now that you have requested changes, you need to prioritize them and revise your management plan.
upvoted 2 times
...
UppersquareCapital
6 months, 1 week ago
Selected Answer: C
Before prioritizing the impact and modifying the project management plan, the project manager needs to understand whether the change is worth pursuing. This involves assessing the business value of the change. If the change does not add significant value, there is no need to go further into prioritizing or modifying plans.
upvoted 1 times
...
LNX_RM_Admin
6 months, 2 weeks ago
Selected Answer: A
Prioritize the impact of the change request relative to other project activities and determine its urgency and importance.
upvoted 1 times
...
josephsafiran
10 months ago
Selected Answer: C
The project manager should C. Examine the business value of the change request. This is because the change request has already been submitted to the customer for approval. The next step is to evaluate the business value of the proposed change. This involves assessing the benefits, costs, and risks associated with implementing the change. If the change is expected to bring significant benefits or improvements to the project, it may be worth pursuing. However, if the costs or risks outweigh the benefits, it may be better to stick with the current plan. This evaluation will help the project manager make an informed decision about whether to proceed with the change.
upvoted 2 times
...
Abdelmonm
10 months, 1 week ago
Selected Answer: A
In this scenario, the project manager should prioritize the impact of the proposed change and assess how it aligns with the project management plan. This involves evaluating the implications of the change on project scope, schedule, budget, and other relevant factors. Once the impact is understood, the project management plan can be modified accordingly. This ensures that the project manager is proactive in managing changes and aligns the project with the customer's evolving requirements.
upvoted 1 times
...
6thEditionAndy
11 months, 3 weeks ago
Selected Answer: A
We are replacing a project tool, example moving from teams to skype. We have to analyse the impact this will have. As the customer orders it as part of their organisation, we don't care about business value as this is already in the past
upvoted 1 times
...
Uncle_Lucifer
1 year, 1 month ago
Selected Answer: C
Only viable option after eliminating the wrong choices.
upvoted 1 times
...
kevzzz
1 year, 1 month ago
Selected Answer: C
Here are some typical questions to consider when evaluating a change request: Does this change add to or alter the business requirements? Is there a work-around, or is this change necessary for the overall success of the project? Does this change require an increase in funding? Will this delay the project end date? Even though this change may have a negative impact on this project, does it result in significant business upsides that make it worthwhile? Does enacting this change now make more sense than delaying it? Will the delay end up costing the company more money in the end? Have all the affected stakeholders been considered, and do they endorse the change? Are there contractual ramifications to consider? For example, will commitments with outside vendors be unfulfilled because of this change? All of this is business value... Examine the business value before submitting the change request to the higher authority.
upvoted 1 times
sk8chick68
1 year ago
But the change request has already been submitted to the customer pr the sentence below. The project team has identified the changes and submitted the change request to the customer for approval.
upvoted 1 times
...
...
psvexam
1 year, 1 month ago
Ans: B In my view, both A and C are wrong. Please read the question carefully. This is a Customer-Vendor situation. Customer wants to introduce the new tool. The project team already identified changes and submitted the change request to the customer. For Choice A, any prioritization should have already happened before submitting the change request. And you cannot modify project plan without approval from customer. And for C, it is saying examine the business value, That should have happened before submitting change request. So best bet is B. The project team inform their management that there is a customer org change
upvoted 2 times
prokat_mashin_na_vicecity
1 year, 1 month ago
Option B, "Inform management of the customer's organizational change," could be a valid step, but it's not the immediate next step required after the change request is submitted by the project team. When a change request is submitted, the project manager typically needs to evaluate the request itself before communicating it to higher management or stakeholders. The initial assessment involves examining the change's potential impact, alignment with project objectives, and business value, among other factors. Once this assessment is done, the project manager may then need to inform higher management or stakeholders about the proposed change, especially if it involves significant organizational changes. So, option B could follow option C in the sequence of actions.
upvoted 1 times
Uncle_Lucifer
1 year, 1 month ago
The Change request was already sent to the customer. Why are you contacting the customer's org again? --> wrong choice.
upvoted 1 times
...
...
...
Sumbo
1 year, 1 month ago
I think it is A. When a change request is submitted, it's important to assess its impact on the project. In this case, the customer wants to bring in a new tool, which could have significant implications for the project's scope, schedule, budget, and other aspects. The project manager should prioritize evaluating the impact of this change on the project and then modify the project management plan accordingly. This includes assessing how the change aligns with project objectives, what resources are required, and how it will affect the project's overall success.
upvoted 2 times
Uncle_Lucifer
1 year, 1 month ago
Not A. During CCB (Change Control Board) meeting, which is initiated with change request, SIA is required as an artifact. SIA - System Impact Analysis. Answer is C
upvoted 1 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...