Exam PMP topic 1 question 818 discussion

It's clearly D. The word "Explain" is a softer and more orderly way to proceed than they others. This is actually a question of Emotional Intelligence.

In this scenario, it's essential to emphasize proper communication channels and the role of the project manager in conveying information about the project timeline. The project manager is responsible for managing project communications and ensuring that all stakeholders are informed through official and traceable communication methods. This helps maintain transparency, accountability, and a structured approach to handling project-related information. If there are changes to the timeline, they should be communicated through established channels, such as change requests, to ensure proper documentation and governance.

This option addresses the unauthorized communication and reinforces appropriate procedures. By communicating to both the team and the customer, the project manager: Clarifies that project timeline updates should be communicated officially through designated channels. Reasserts project communication hierarchy and protocol, maintaining control over sensitive information. Rebuilds trust and transparency by addressing the miscommunication directly.

Submit a change and let the CCB approve or reject the change.

B. Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager. In this situation, it's important to reinforce the project communication protocols and clarify that any information regarding project timelines and changes should be communicated through the project manager. This helps maintain a structured and controlled communication process within the project. While option A mentions submitting a change request, this may not be necessary if the business analyst's comment is more about providing information rather than requesting a formal change in project scope or timeline. Option B focuses on maintaining proper communication channels and project management responsibilities.

B. Point out to the project team and the customer that all information concerning the timeline of the project should be communicated by the project manager

Anything concerning the timeline should come from the Project Manager.

A need to submit change resquest to formalize