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Exam PMI-ACP topic 1 question 284 discussion

Actual exam question from PMI's PMI-ACP
Question #: 284
Topic #: 1
[All PMI-ACP Questions]

A team is building a product in three-week iterations. During the last retrospective, it was identified that there was a 20 percent increase from previous iterations in the number of reported defects and change requests.

Since this is causing the product's value to decrease, what should the team do?

  • A. Reevaluate the duration of the cycles, as faster cycles may allow for earlier detection of defects.
  • B. Run a sprint to clear all reported defects before taking new stories.
  • C. Change the control mechanism so that items are better tested before delivery.
  • D. Increase the opportunities to confirm common understanding with the client.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by Petrevski at Aug. 29, 2023, 1:57 p.m.

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thewalker
7 months, 3 weeks ago
Selected Answer: D
Client Collaboration: Increasing opportunities to confirm a common understanding with the client ensures that the team is building the right product and meeting the client's expectations. This can help in reducing defects and change requests by aligning the team's work with the client's needs. Early Feedback: Regularly confirming understanding with the client allows for early feedback, which can help in identifying and addressing issues before they become significant problems. Quality Assurance: By ensuring that the team and the client are on the same page, the team can focus on delivering high-quality features that meet the client's requirements, thereby reducing the number of defects and change requests. Continuous Improvement: This approach aligns with agile principles of continuous improvement and collaboration, helping the team to iteratively enhance the product's value.
upvoted 1 times
thewalker
7 months, 3 weeks ago
A. Reevaluate the duration of the cycles, as faster cycles may allow for earlier detection of defects. Reason: While shorter cycles can help in early detection of defects, they do not address the root cause of the increase in defects and change requests. The focus should be on improving communication and understanding with the client. B. Run a sprint to clear all reported defects before taking new stories. Reason: Running a sprint solely to clear defects may provide a temporary fix but does not address the underlying issues causing the defects. It also disrupts the regular flow of delivering new features. C. Change the control mechanism so that items are better tested before delivery. Reason: Improving testing mechanisms is important, but it may not fully resolve the issue if the defects and change requests are due to misalignment with client expectations. Ensuring a common understanding with the client is crucial.
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ImGonnaPassIt
1 year, 3 months ago
Selected Answer: D
There are two problems to be addressed in this question: 1. less defects 2. less change requests Defect - Customer is not happy with the results, feature(s) not working as expected Change Request - features working as requested but the customer wants something more Answer C, change the control mechanism may solve the first issue (defects) but will not decrease the number of change requests. I think it should be D, increased opportunities to confirm common understanding with the client should solve both problems. Common understanding = team knows what customer expectations are so they develop exactly what customer needs (less change requests) and with good quality (good definition of done). I vote D.
upvoted 2 times
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Emily87
1 year, 3 months ago
Selected Answer: C
Changing the control mechanism to focus on better testing aligns with the principle of preventing defects rather than solely relying on detecting and fixing them later in the process. It supports the goal of maintaining or improving the product's value by delivering higher-quality increments.
upvoted 1 times
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patti13
1 year, 4 months ago
Selected Answer: A
A is correct. Faster cycles come with earlier detection of defects and, at the same time, less change requests.
upvoted 1 times
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Petrevski
1 year, 8 months ago
Selected Answer: C
C = correct (The duration of the sprint does not impact the quality of the deliverables)
upvoted 1 times
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