The best answer here is C. Ask management to ensure that the resource is available to only one project at a time. Here's why:
Focus and Productivity: Switching between projects can lead to context switching, which is a major productivity killer. It takes time to re-orient oneself to a new project, and this can lead to errors, delays, and decreased overall efficiency.
Project Impact: When a key resource is spread thin across multiple projects, it can negatively impact the progress and quality of each project. This can lead to missed deadlines, frustrated stakeholders, and a decline in customer satisfaction.
Burnout: Constantly switching between projects can lead to burnout and decreased motivation. This can affect the resource's performance and overall well-being.
Why the other options are less ideal:
A. Add more resources to projects to ensure work sharing: While adding resources can help, it doesn't address the root cause of the problem, which is the resource being overstretched.
B. Encourage the resource to undergo time management training: Time management training can be helpful, but it won't solve the issue of being assigned to multiple projects simultaneously.
D. Allow the resource to continue switching between projects to deliver high customer value: This approach perpetuates the problem and can lead to a decline in overall project performance and customer satisfaction.
I'll go with C
Agile methodology recommends the One Product / One PO / One Team model where a dedicated team works to accomplish the goals of the sprint(s) or cycle(s)
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