exam questions

Exam PMP All Questions

View all questions & answers for the PMP exam

Exam PMP topic 1 question 442 discussion

Actual exam question from PMI's PMP
Question #: 442
Topic #: 1
[All PMP Questions]

During the course of a project, the project manager's immediate director is communicating directly with the client to approve changes without the project manager's knowledge. This is causing confusion in the project team where the scope is changing in the background, but only being mentioned in project meetings.
How should the project manager handle this?

  • A. Communicate directly with the director and inform them of the communications management plan
  • B. Communicate directly with the client stating that any scope changes must go through the project manager
  • C. Review the stakeholder engagement plan and put in place any existing actions accordingly
  • D. Discuss the issues with the project team and let them know that the project manager will handle scope changes
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
462729f
2 days, 3 hours ago
Selected Answer: A
Uncontrolled scope changes (scope creep) can lead to project failure. According to PMBOK, all change requests must follow the change control process, and unauthorized changes must be addressed. The Communications Management Plan defines who communicates what, to whom, and through which channels. By directly addressing the director, the project manager can: Reinforce proper change control procedures Clarify roles and authority in decision-making Prevent confusion and misalignment within the project team PMBOK Key Processes Referenced: Manage Communications (Executing Process Group) Perform Integrated Change Control (Change Management Process) Stakeholder Engagement & Governance Policies
upvoted 1 times
...
ea4e1f8
5 months, 3 weeks ago
Selected Answer: C
Reviewing the stakeholder engagement plan (Option C) first allows the project manager to understand the existing communication protocols and any specific actions that should be taken with the stakeholders. This ensures that any communication with the director is well-informed and aligned with the project's established procedures. Once the review is complete, the project manager can then proceed with Option A, communicating directly with the director to reinforce the correct communication channels based on the findings from the stakeholder engagement plan. This sequential approach ensures that the project manager is both strategic and informed when addressing the issue.
upvoted 1 times
...
Paramak
6 months ago
Selected Answer: A
The communications management plan typically outlines how communication should flow, including who has the authority to approve changes and how those changes should be communicated to the project team. By discussing this with the director, the project manager can prevent further confusion and ensure that all changes go through the proper channels.
upvoted 1 times
...
tonybuivannghia
7 months ago
Selected Answer: C
We need to review the stakeholder engagement plan first and find the solution before meeting with the stakeholder.
upvoted 2 times
...
Bruce_Liu
1 year ago
Selected Answer: C
This issue is directly related to Stakeholder engagement but not just communication management.
upvoted 1 times
...
josephsafiran
1 year, 1 month ago
Selected Answer: A
The project manager should choose option A: Communicate directly with the director and inform them of the communications management plan. In project management, it’s important to have clear and agreed-upon communication channels. If the director is communicating directly with the client and approving changes without the project manager’s knowledge, it can lead to confusion and misalignment within the project team. The project manager should address this issue by communicating directly with the director and reminding them of the communications management plan, which outlines the agreed-upon communication channels and procedures for approving changes.
upvoted 2 times
...
cb4a6c4
1 year, 2 months ago
Selected Answer: C
Review the stakeholder engagement plan and work accordingly. Why challenge the directory before the review!
upvoted 2 times
...
odylec
1 year, 2 months ago
Selected Answer: C
ensure about stakeholder engagement plan and after this inform the director about his position
upvoted 1 times
...
Uncle_Lucifer
1 year, 3 months ago
This may be C, not A. The director can override the PM. You may end up in big trouble implementing A. Trying to challenge director's authority
upvoted 1 times
...
victory108
1 year, 5 months ago
Selected Answer: A
A. Communicate directly with the director and inform them of the communications management plan
upvoted 1 times
...
TONYJAVI
1 year, 6 months ago
Should it not be C? thoughts?
upvoted 1 times
...
SteAle
1 year, 7 months ago
Selected Answer: A
CMP defines who is responsible for what type of communication
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago