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Exam PMP topic 1 question 484 discussion

Actual exam question from PMI's PMP
Question #: 484
Topic #: 1
[All PMP Questions]

A project manager is implementing a new software system. Some department staff members are questioning the necessity of the change and feel the new system will impede their current processes.
What should the project manager have done at the start of the project to prevent this resistance'?

  • A. Created a communications management plan that outlined the method of communicating to stakeholders
  • B. Ensured that the company culture encourages changes before accepting the project
  • C. Encouraged leadership to discuss the change with departments that are typically resistant to change
  • D. Involved stakeholders from all levels of the company so everyone understands the change
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️

Comments

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Kim222
1 month, 2 weeks ago
Selected Answer: D
A realistic answer would be C. Not everyone needs to know. However, in PMI exams it is important that all stakeholders are present and understand. So it's D.
upvoted 1 times
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que1010
2 months, 3 weeks ago
Selected Answer: C
why not C?
upvoted 1 times
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mesacgon
10 months ago
opción C
upvoted 1 times
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victory108
1 year ago
Selected Answer: D
D. Involved stakeholders from all levels of the company so everyone understands the change
upvoted 1 times
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Aish_
1 year, 1 month ago
Selected Answer: D
Engaging stakeholders from the beginning promotes understanding, involvement, and collaboration, making it a proactive strategy to prevent resistance and build acceptance for changes in the organization.
upvoted 1 times
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SteAle
1 year, 2 months ago
Selected Answer: D
D - getting buy-in from key stakeholders is vital for the project's success
upvoted 2 times
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Bruh_Moment
1 year, 2 months ago
Selected Answer: C
C seems more appropriate because there is no need to involve all level of staff in the project, only their management is required as part of stakeholder management.
upvoted 3 times
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A (35%)
C (25%)
B (20%)
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