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Exam PEGAPCSSA87V1 All Questions

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Exam PEGAPCSSA87V1 topic 1 question 39 discussion

Actual exam question from Pegasystems's PEGAPCSSA87V1
Question #: 39
Topic #: 1
[All PEGAPCSSA87V1 Questions]

Operator A is in Unit A and Operator B is in Unit B. You want both operators to be able to perform work that is routed to either Unit A or Unit B.
Which configuration supports this requirement?

  • A. On each operator's record, associate the operator with the same work group.
  • B. On each operator's record, associate the operator with both units.
  • C. On each unit record, associate both operators with each unit.
  • D. On the work group record, associate the operators with the work group.
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Suggested Answer: C 🗳️

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Chosen Answer:
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Alex1999
Highly Voted 1 year, 9 months ago
It's A
upvoted 6 times
Wesley54
1 year, 9 months ago
Operators can be included in the same work group, in spite of belonging to different units.
upvoted 1 times
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Pradeep5
Most Recent 1 year, 5 months ago
Answer should be 'A'
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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