Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases. Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)
A.
Decrease the weights of the weighted conditions.
B.
Increase the weights of the weighted conditions.
BD. It effectively says users are examining too many possible duplicates themselves as Pega presents them as not duplicates. So, how do you make PEGA not the USERS evaluate more duplicates. So that would be decreasing the threshold sum and increasing the weights of the conditions.
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4 years agoWavon
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