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Exam PEGACSA72V1 topic 1 question 65 discussion

Actual exam question from Pegasystems's PEGACSA72V1
Question #: 65
Topic #: 1
[All PEGACSA72V1 Questions]

A new hire process includes a Screen Job Applicant assignment. The recruiter who has been assigned the task should complete it within 24 hours. If the assignment is not completed in 24 hours, the system automatically sends an email notification to the hiring manager.
How would you configure the process to ensure that the director receives the email after the goal is passed?

  • A. Add a Send Email shape to the process after the assignment.
  • B. Add an SLA with an escalation action to the assignment.
  • C. Add the SendCorrespondence flow action to the assignment.
  • D. Add a notification to the assignment.
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Suggested Answer: C 🗳️
by ClairFraser at Aug. 10, 2020, 12:57 p.m.

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ClairFraser
4 years, 8 months ago
B. This is an SLA process
upvoted 3 times
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