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Exam PEGAPCDC80V1 topic 1 question 28 discussion

Actual exam question from Pegasystems's PEGAPCDC80V1
Question #: 28
Topic #: 1
[All PEGAPCDC80V1 Questions]

U+ Bank purchased Pega Customer Decision Hub to enhance the customer experience in their branches. The new application they have built has a Next-Best-
Action panel to guide the branch advisor.
When does the Next-Best-Action panel for the branch advisor need to be refreshed during the conversation with the customer?

  • A. Every time new information about the customer is received
  • B. Once, after the customer reason to visit the branch is captured in the system
  • C. Every second to ensure timely recommendations
  • D. First time, after looking up the customer in the system to ensure consistency during the visit
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Suggested Answer: D 🗳️
by Dude998877 at June 26, 2020, 11:38 a.m.

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Dude998877
Highly Voted 1 year, 2 months ago
Seems below A. Every time new information about the customer is received
upvoted 6 times
...
Ab44
Most Recent 7 months, 1 week ago
A is the Right Answer
upvoted 1 times
...
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B (20%)
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