Exam PEGACPBA73V1 topic 1 question 13 discussion

Actual exam question from Pegasystems's PEGACPBA73V1

Question #: 13
Topic #: 1

A survey is sent to a customer via email.
How do you configure a solution to ensure the email includes the case ID for the survey?

A. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
C. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis.
D. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Show Suggested Answer

Suggested Answer: B 🗳️

by Magicien at May 11, 2020, 6:51 p.m.

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1 year, 5 months ago

Correct answer should be A

upvoted 2 times

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1 year, 11 months ago

Correct Answer should be A

upvoted 2 times

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3 years, 10 months ago

A is correct

upvoted 1 times

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4 years, 6 months ago

answer here is A

upvoted 2 times

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