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Exam PEGACPBA73V1 All Questions

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Exam PEGACPBA73V1 topic 1 question 13 discussion

Actual exam question from Pegasystems's PEGACPBA73V1
Question #: 13
Topic #: 1
[All PEGACPBA73V1 Questions]

A survey is sent to a customer via email.
How do you configure a solution to ensure the email includes the case ID for the survey?

  • A. Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.
  • B. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
  • C. Delegate a business rule so representatives can customize the email content as needed on a case-by-case basis.
  • D. Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
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Suggested Answer: B 🗳️
by Magicien at May 11, 2020, 6:51 p.m.

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Gabe237
1 year, 8 months ago
Correct answer should be A
upvoted 2 times
...
sANANDWAR
2 years, 2 months ago
Correct Answer should be A
upvoted 2 times
...
rspega
4 years, 1 month ago
A is correct
upvoted 1 times
...
Magicien
4 years, 10 months ago
answer here is A
upvoted 2 times
...
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