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Exam PEGACPBA73V1 topic 1 question 5 discussion

Actual exam question from Pegasystems's PEGACPBA73V1
Question #: 5
Topic #: 1
[All PEGACPBA73V1 Questions]

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose two.)

  • A. Configure all assignments to route to the service manager who then assigns the tasks to the specific team.
  • B. Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
  • C. Configure single level approval routing to a supervisor who assigns the task to the specific team.
  • D. Configure routing to a skilled work group using the appropriate skill parameters for the selected service.
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Suggested Answer: AD 🗳️
by Bhumika23 at April 26, 2020, 12:55 a.m.

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Lucy123
3 years, 5 months ago
Correct answer is B & D.
upvoted 1 times
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Bhumika23
4 years, 10 months ago
AS per me answer should be B and D as you can create a business logic to route services to specific group
upvoted 2 times
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